Senior Systems Accountant

Smart Communications group; City of Westminster; Hybrid; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Extensive health insurance

Income protection

Life assurance

Subsidised gym membership

Leisure travel insurance

Pension contribution

25 days holiday + birthday day off

Job summary

Smart Communications, a leading customer engagement technology provider, seeks a Finance Systems expert to govern OneStream and core group systems. You will own consolidation, planning, reporting and data governance across multi-entity structures, ensuring integrity and scalability of the finance landscape.

The role combines accounting excellence with systems leadership, delivering transformation initiatives and stakeholder coaching.

Qualifications

• Qualified Accountant with strong post‑qualification experience.
• Minimum 10 years' experience within Finance Systems, Financial Consolidation, Financial Planning & Analysis, Group Reporting or Finance Transformation environments.
• Demonstrable experience leading or owning enterprise finance systems in a complex, multi‑entity organisation.

Responsibilities

• Own the administration, governance and strategic development of OneStream and other core Group Finance systems.
• Lead the design and management of a formal Finance Systems Change Management Framework.
• Own and support the Group's consolidation, planning, forecasting and management reporting environments.
• Oversee integrations between OneStream, NetSuite and other enterprise applications.
• Lead system enhancement initiatives and drive automation to improve efficiency.
• Deliver training and guidance to finance users and influence stakeholders.

Skills

Leadership

Communication

Strategic thinking

Education

Qualified Accountant (ACA, ACCA, CIMA or equivalent)

Tools

OneStream

NetSuite

Power BI

Databricks

Navan

Job description

Summary

This is a key role within Group Finance for a Global software company backed by a leading PE to help shape the governance, development and optimisation of the Group's finance systems landscape, with OneStream at its core.

Reporting into Group Financial Controller the successful candidate will act as the subject matter expert for financial consolidation, planning, reporting and finance systems architecture. The role will combine accounting expertise with extensive finance systems experience to ensure the integrity, scalability and continuous improvement of the Group's financial reporting and planning environment.

To learn more visit smartcommunications.com.

About Smart Communications

Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, personalized, and trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables organizations to improve customer experience, increase operational efficiency, strengthen compliance, and build trust at every touchpoint. More than 700 enterprises worldwide, including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp, rely on Smart Communications to power engagement in regulated environments. With more than 30 pre‑built integrations to leading enterprise platforms including Salesforce, AWS, Guidewire, Duck Creek, OneSpan, and Pega, Smart Communications powers more than 60 billion mission‑critical customer interactions each year.

Who are you?

• Extensive hands‑on experience with OneStream, including administration, configuration, governance, development and enhancement delivery.
• Proven experience supporting end‑to‑end financial consolidation, budgeting, forecasting and management reporting processes.
• Strong technical understanding of finance systems architecture, integrations, data governance and reporting structures.
• Experience delivering finance systems implementations, upgrades or transformation programmes.
• Demonstrated ability to balance strategic thinking with hands‑on delivery.

Finance Systems Ownership & Governance

• Own the administration, governance and strategic development of OneStream and other core Group Finance systems including NetSuite, Databricks, Navan and Power BI.
• Act as the Finance Systems Lead, ensuring systems remain aligned with business requirements, accounting standards and reporting obligations.
• Establish and maintain robust governance, controls, security frameworks and approval processes across all finance systems.
• Lead the design and management of a formal Finance Systems Change Management Framework.
• Ensure all system changes are appropriately documented, tested, controlled and compliant with internal governance requirements.

Financial Consolidation, Reporting & Planning

• Own and support the Group's consolidation, planning, forecasting and management reporting environments.
• Provide expert oversight of consolidation processes including:
  • Intercompany eliminations
  • Multi‑currency consolidation
  • Foreign exchange translation
  • Ownership structures
  • Consolidation and reporting rules
• Partner closely with Group Financial Control and FP&A teams to improve the efficiency, accuracy and scalability of reporting processes.
• Support the production of Board, Executive and Investor reporting packs.
• Support the delivery of the Group's year‑end statutory reporting process and audit requirements.
• Ensure the integrity and consistency of financial data across all reporting cycles.

Finance Data & Integration Management

• Oversee integrations between OneStream, NetSuite and other enterprise applications.
• Own reconciliation, mapping, master data governance and financial data quality processes.
• Ensure financial data architecture supports future business growth and reporting requirements.

Finance Transformation & Continuous Improvement

• Lead system enhancement initiatives across Finance.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Act as a key contributor to broader finance transformation programmes and systems implementations.

Stakeholder Leadership

• Serve as the primary subject matter expert for finance systems across the organisation.
• Deliver training, coaching and knowledge‑sharing sessions to finance users.
• Influence stakeholders at all levels of the organisation through strong communication and leadership.

Finance Systems Strategy

• Develop and maintain the Finance Systems roadmap in line with the strategic objectives of the organisation.
• Contribute to the development of a scalable, best‑in‑class finance technology environment.

What we’re looking for:

Must have skills/experience:

• Qualified Accountant (ACA, ACCA, CIMA or equivalent) with strong post‑qualification experience.
• Minimum 10 years' experience within Finance Systems, Financial Consolidation, Financial Planning & Analysis, Group Reporting or Finance Transformation environments.
• Demonstrable experience leading or owning enterprise finance systems in a complex, multi‑entity organisation.

We look for the following SMART values in everyone we hire at Smart Communications:

• S - Peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• M - Make a Difference - We focus on the things that matter and prioritise the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• A - Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• R - Results‑Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• T - Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over‑achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role is fully remote. / This role has a hybrid setup with occasional work from the office required.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/