Senior System Analyst - 491573

Kibble; Glasgow; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Private healthcare

Staff discounts

Childcare discounts

Confidential counselling

Wellbeing & cycle to work

Job summary

Kibble is seeking an experienced IT professional to provide senior technical leadership across our Microsoft-based cloud and modern workplace estate. You will drive the design, delivery and continuous improvement of our cloud-first architecture, moving from on-prem to Microsoft 365, Entra ID and Azure services while ensuring reliability across all locations.

As a senior role, you will lead on governance, service delivery and on-call support, mentor staff and contribute to IT strategy and

Qualifications

• Experience managing Microsoft 365 cloud services across hybrid environments.
• Hands-on administration of Teams, SharePoint Online, OneDrive and Exchange Online.
• Strong knowledge of Microsoft Entra ID and identity management.
• Experience with Microsoft Power Platform and cloud architecture.

Responsibilities

• Lead development and delivery of Microsoft 365 cloud, endpoint and modern workplace architecture.
• Oversee administration, configuration and optimisation of Microsoft 365 services.
• Design, manage and optimise Azure services and core cloud resources.
• Identity, access and device management via Entra ID, Intune and Autopilot.
• Oversee information management across SharePoint Online and OneDrive.
• Act as senior escalation point for complex IT incidents and problems.
• Ensure availability and performance of core IT services across locations.
• Contribute to IT strategy, projects and continuous improvement initiatives.

Skills

Microsoft 365 cloud services

Teams administration

SharePoint Online

OneDrive

Intune & Autopilot

Entra ID / identity

Power Platform

Education

Relevant IT degree or equivalent

Tools

Azure

PowerShell

Job description

About Kibble

Kibble is the specialist provider of services for at risk children and young people across the UK. Many of the young people the organisation cares for have experienced significant trauma in their lives and we provide a safe, stable environment that is both nurturing and therapeutic. With a robust support network and wide range of integrated services, we offer young people opportunities and encourage them to believe in themselves, feel a sense of belonging, and realise their own self-worth.

Kibble is committed to keeping The Promise and expect all staff to contribute to the development and systems that will help deliver this for the benefit of children, young people, families/carers, and colleagues.

Job Purpose

We are seeking an experienced IT professional to provide senior technical leadership across Kibble's IT estate, with a primary focus on the design, delivery, and continuous improvement of Microsoft based cloud and modern workplace services. The postholder will lead the ongoing transition from on premises infrastructure to a secure, resilient, and scalable cloud first architecture, while also ensuring the reliability and performance of core IT services across all Kibble locations.

Working as part of the IT team, the role combines strategic cloud architecture responsibilities with hands on operational support, and contribution to IT governance, service delivery and continuous improvement. This includes further integration of Microsoft Cloud technologies including, Entra ID, Intune, Autopilot, OneDrive, SharePoint, Teams and Power Platform services, ensuring secure, resilient and user-focused digital services that support collaboration, automation, cyber security, compliance and organisational transformation.

Main Duties

• Lead the development and delivery of the organisation's Microsoft 365 cloud, endpoint and modern workplace architecture
• Oversee the administration, configuration and optimisation of Microsoft 365 services
• Design, manage and optimise Azure services and core cloud resources
• Identity, access and device management through Microsoft Entra ID, Intune and Windows Autopilot
• Oversee information management, document storage, sharing, permissions and lifecycle management across SharePoint Online and OneDrive
• Act as senior escalation point for complex IT incidents and problems, providing support and technical guidance to other IT colleges
• Ensure the availability, performance and reliability of core IT services across all Kibble locations
• Contribute to IT strategy, annual work planning, projects and continuous improvement initiatives
• Maintain accurate technical documentation, standards and procedures, and participate in the on call rota to support critical systems when required.

Person Specification

Essential

• Experience managing Microsoft 365 cloud services
• Hands-on administration experience with Teams, SharePoint Online, OneDrive, Exchange Online, Intune and Autopilot.
• Strong working knowledge of Microsoft Entra ID and identity
• Experience of working with Microsoft Power Platform
• Strong stakeholder engagement, problem-solving and communication skills, with the ability to translate business needs into secure technical solutions.

Desired

• Microsoft certifications such as Azure Administrator or Power Platform.
• Experience of hybrid infrastructure and integration with on-premises services.
• Experience of scripting and automation using PowerShell or similar tools

Key Competencies

Respectful

• Willing to listen and understand others and maintain credibility in your role and for Kibble
• Support others and gain trust, positive and enthusiastic
• Develop people by helping staff individually and as groups so that they may perform the best they can

Responsive

• Creative, delivers practical solutions, and flexible to meet others needs
• Willing to examine own values, principles, and assumptions.

Learns from own experiences

• Motivates others by establishing clear direction and standards; providing opportunities for participation; motivating others by giving encouragement, recognition and personal support for their efforts and achievement

Reliable

• Well organised, copes well under pressure, takes ownership, proactive and goal focused
• Transparent and open, keeps others informed, acts and is sensitive to people's needs
• Co-ordinates tasks

Notes

1. This job outline reflects the main tasks and responsibilities discharged by the postholder at the present time, however, Kibble reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.
2. Notwithstanding any information or statement described within this job outline, all duties must be carried out in a way that promotes equality of opportunity, dignity, and respect for all individuals and which is consistent with Kibble's stated policy on equal opportunities.
3. The successful candidate will be subject to PVG Scheme Membership. Having previous convictions will not automatically disbar you from working at Kibble (with the exception of offences against children or other vulnerable groups) and every case is taken on an individual basis.
4. Appointments will be subject to 3 month probationary period.

Staff Benefits at Kibble

• Learning continues with opportunities for further training, job variety and funded study
• Healthcare significantly contributes to expenses such as dental treatments, new glasses and contact lenses
• Money off shopping and events from Blue Light Card, Costco and other partners
• Discounts are available for childcare through Puddle Lane children's nursery
• Immediate access to confidential counselling helps you prioritise self-care
• Wellbeing perks continue with Cycle to Work and generous holidays

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