Senior System Analyst

Kibble; Glasgow; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Training & study

Healthcare benefits

Blue Light Card discounts

Childcare discounts

Confidential counselling

Cycle to Work

Generous holidays

Job summary

Kibble is seeking an experienced IT professional to provide senior technical leadership across its IT estate, focusing on design, delivery and continuous improvement of Microsoft-based cloud and modern workplace services. You will drive the transition from on-premises to a secure, scalable cloud-first architecture while ensuring reliability and performance across all locations.

The role combines strategic cloud architecture with hands-on operational support, IT governance, service delivery and

Qualifications

• Experience managing Microsoft 365 cloud services.
• Hands-on administration experience with Teams, SharePoint Online, OneDrive, Exchange Online, Intune and Autopilot.
• Strong working knowledge of Microsoft Entra ID and identity.
• Experience of working with Microsoft Power Platform.
• Strong stakeholder engagement, problem-solving and communication skills, with the ability to translate business needs into secure technical solutions.

Responsibilities

• Lead the development and delivery of the organisation’s Microsoft 365 cloud, endpoint and modern workplace architecture.
• Oversee the administration, configuration and optimisation of Microsoft 365 services.
• Design, manage and optimise Azure services and core cloud resources.
• Identity, access and device management through Microsoft Entra ID, Intune and Windows Autopilot.
• Oversee information management, document storage, sharing, permissions and lifecycle management across SharePoint Online and OneDrive.
• Act as senior escalation point for complex IT incidents and problems, providing support and technical guidance to other IT colleagues.
• Ensure the availability, performance and reliability of core IT services across all Kibble locations.
• Contribute to IT strategy, annual work planning, projects and continuous improvement initiatives.
• Maintain accurate technical documentation, standards and procedures, and participate in the on-call rota to support critical systems when required.

Skills

Microsoft 365 cloud services

Teams

SharePoint Online

OneDrive

Exchange Online

Intune

Autopilot

Microsoft Entra ID

Power Platform

stakeholder engagement

Tools

PowerShell

Job description

About Kibble

Kibble is the specialist provider of services for at risk children and young people across the UK. Many of the young people the organisation cares for have experienced significant trauma in their lives and we provide a safe, stable environment that is both nurturing and therapeutic. With a robust support network and wide range of integrated services, we offer young people opportunities and encourage them to believe in themselves, feel a sense of belonging, and realise their own self-worth.

About Kibble

Kibble is the specialist provider of services for at risk children and young people across the UK. Many of the young people the organisation cares for have experienced significant trauma in their lives and we provide a safe, stable environment that is both nurturing and therapeutic. With a robust support network and wide range of integrated services, we offer young people opportunities and encourage them to believe in themselves, feel a sense of belonging, and realise their own self-worth.

Job Purpose

We are seeking an experienced IT professional to provide senior technical leadership across Kibble’s IT estate, with a primary focus on the design, delivery, and continuous improvement of Microsoftbased cloud and modern workplace services. The postholder will lead the ongoing transition from onpremises infrastructure to a secure, resilient, and scalable cloudfirst architecture, while also ensuring the reliability and performance of core IT services across all Kibble locations. Working as part of the IT team, the role combines strategic cloud architecture responsibilities with handson operational support, and contribution to IT governance, service delivery and continuous improvement. This includes further integration of Microsoft Cloud technologies including, Entra ID, Intune, Autopilot, OneDrive, SharePoint, Teams and Power Platform services, ensuring secure, resilient and user-focused digital services that support collaboration, automation, cyber security, compliance and organisational transformation.

Main Duties

• Lead the development and delivery of the organisation’s Microsoft 365 cloud, endpoint and modern workplace architecture
• Oversee the administration, configuration and optimisation of Microsoft 365 services
• Design, manage and optimise Azure services and core cloud resources
• Identity, access and device management through Microsoft Entra ID, Intune and Windows Autopilot
• Oversee information management, document storage, sharing, permissions and lifecycle management across SharePoint Online and OneDrive
• Act as senior escalation point for complex IT incidents and problems, providing support and technical guidance to other IT colleges
• Ensure the availability, performance and reliability of core IT services across all Kibble locations
• Contribute to IT strategy, annual work planning, projects and continuous improvement initiatives
• Maintain accurate technical documentation, standards and procedures, and participate in the oncall rota to support critical systems when required.

Person Specification

Essential

• Experience managing Microsoft 365 cloud services
• Hands-on administration experience with Teams, SharePoint Online, OneDrive, Exchange Online, Intune and Autopilot.
• Strong working knowledge of Microsoft Entra ID and identity
• Experience of working with Microsoft Power Platform
• Strong stakeholder engagement, problem-solving and communication skills, with the ability to translate business needs into secure technical solutions.

Desired

• Microsoft certifications such as Azure Administrator or Power Platform.
• Experience of hybrid infrastructure and integration with on-premises services.
• Experience of scripting and automation using PowerShell or similar tools

Key Competencies

Notes

Staff Benefits at Kibble

• Learning continues with opportunities for further training, job variety and funded study
• Healthcare significantly contributes to expenses such as dental treatments, new glasses and contact lenses
• Money off shopping and events from Blue Light Card, Costco and other partners
• Discounts are available for childcare through Puddle Lane children’s nursery
• Immediate access to confidential counselling helps you prioritise self-care
• Wellbeing perks continue with Cycle to Work and generous holidays

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