Senior Supported Living Development Officer

Leicester Bus Partnership; Leicester; Hybrid; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Local Government Pension Scheme

Discounts on city buses and trains

Training and development opportunities

Job summary

Leicester City Council is seeking a Senior Supported Living Development Officer to lead the delivery of high-quality supported living services, including working across housing pathways to empower residents. The role requires managing a team, coordinating complex cases, and partnering with health, housing and social care colleagues to achieve better outcomes.

You will work a hybrid pattern with office attendance two days a week and travel across the city for home visits and meetings.

Qualifications

• Experience of providing or overseeing social care, health, or housing services that are responsive to the needs of diverse communities.
• Sound knowledge of social care and housing legislation, policy and best practice.
• Strong communication, collaboration and relationship-building skills across multi-agency teams.

Responsibilities

• Lead day-to-day delivery of the Supported Living service with clear direction and motivation to the team.
• Represent the service at multi-disciplinary and multi-agency forums to resolve complex issues.
• Develop innovative solutions to promote independence and wellbeing for people drawing on Adult Social Care.
• Provide professional advice to staff, partners and stakeholders and manage risk in complex cases.
• Promote high standards of practice, quality and service delivery while maintaining compassion and dignity for residents.

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ8195 Date posted 17/09/2026 Application closing date 01/10/2026 Location Hybrid working - Home and Leicester City Offices Salary £40,444 - £43,149 Per Year Package Total benefit value (includes pension contribution and full holiday entitlement):£58,494 Contractual hours 37 Basis Full time Job category/type Adult Social Care Attachments Job Specification.pdf

Senior Supported Living Development Officer

Full Time / 37 Hours Per Week / Permanent

In Adult Social Care our vision is for every person in Leicester to live in the place they call home with people and things that they love, feeling connected to others, and doing things that matter to them.

Join a dynamic team of twelve working to deliver high quality Supported Living services for people drawing on social care, our strengths-based approach starts with listening and understanding what a good life looks like for people. We have conversations that start with people’s own strengths, make connections with families, friends and local communities to achieve the outcomes that reflect their priorities and improve their wellbeing. When care and support is required, we work with people to find solutions to live their lives as independently as possible.

Join us and you’ll find a supportive team with a positive learning culture that supports you to work flexibly and creatively with people. You will enjoy working in a diverse multicultural organisation that’s proud to reflect our vibrant city. In an environment that offers plenty of opportunities to develop your expertise, trusts your professional judgement and encourages you to build a rewarding career.

This is a full-time post working 37 hours per week from Monday to Friday, with a flexible working approach around requisite core hours. On occasion you may be required to work outside of your usual working hours to meet the needs of the service.

You’ll have flexibility in hybrid working with a requirement to be office based two days a week at Halford House, undertaking visits and appointments and working remotely from home. You’ll be required to travel across the city and occasionally further afield to undertake visits to people in their homes, undertake property visits and viewings and to attend meetings.

What you’ll be doing

As a Senior Supported Living Development Officer, you'll play a key role in helping people who draw on Adult Social Care services to understand their housing options, make informed choices, and successfully move into accommodation that meets their needs and aspirations. Working across a range of Supported Living, Extra Care, and other housing pathways, you'll support people to achieve greater independence, choice, and control over where and how they live.

You'll lead the day-to-day delivery of the Supported Living service, providing clear direction, support, and motivation to your team in line with the Council's Vision, Values and Leadership Qualities. By fostering a positive, high-performing culture, you'll empower colleagues to deliver outstanding outcomes for residents while maintaining high standards of practice, quality, and service delivery.

Acting as the first point of management contact for complex cases and service issues, you'll provide professional advice and guidance to staff, partners, and stakeholders. You'll represent the service at multi-disciplinary and multi-agency forums, helping to resolve complex matters, manage risks, and coordinate effective responses that place people at the centre of decision-making.

What you’ll need

This role is all about making a real difference to people's lives by delivering high-quality supported living services and developing innovative solutions that promote independence and wellbeing. You'll bring experience of providing or overseeing social care, health, or housing services that are responsive to the needs of diverse communities, with a strong understanding of how to tailor support for a multi-racial, multi-cultural, and multi-lingual population.

You'll be confident working collaboratively across social care, health, housing, and partner organisations, building strong relationships and contributing effectively to multi-agency meetings. With a sound knowledge of social care and housing legislation, policy, and best practice, you'll be able to identify risks, drive positive outcomes, and develop creative, coordinated solutions to complex challenges.

Just as importantly, you'll have a proactive, can-do approach and outstanding communication skills. You'll demonstrate kindness, empathy, tact, and diplomacy when working with people who draw on Adult Social Care services, ensuring their voices are heard and their needs remain at the heart of everything you do. Your ability to work compassionately with individuals, families, colleagues, and partners will be key to delivering high-quality supported living services that empower people to live as independently as possible.

Due to the nature of this role, you’ll be subject to an enhanced DBS check.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You’ll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We’ll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose froma number offlexible benefits,including discounts on city buses and trains. Foran illustrative value of your benefits package,take a look at ourbenefits calculator.

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build acouncil that is fitting and representative of our great city. That’s why we’ve designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We’ll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,take a look at the ‘our approach to recruitment’ page.

If you’d like to have a chat before applying, feel free to contact Julie Anderson, Joanna Morris or Dipa Somani

Interviews will take place on Thursday 15th October 2026.