Senior Support Worker — Lead & Mentor for Complex Care

Olive Recruit; Warrington; On-site; GBP 17,000 - 24,000; Full time

Job summary

Olive Recruit in Warrington seeks an experienced Senior Support Worker to join a team supporting individuals with complex needs and behaviours that challenge. You will lead shifts, mentor staff and ensure high-quality, person-centred care within 3:1/4:1/5:1 packages.

The role requires strong de-escalation skills, experience with risk assessments, PBS plans and safeguarding procedures. You will promote dignity, independence and least restrictive practice in all interactions.

Qualifications

• Significant experience supporting individuals with complex needs.
• Experience with 3:1, 4:1 or 5:1 care packages.
• Strong de-escalation and behaviour management.
• Experience handling safeguarding, risk assessments, and PBS plans.
• Ability to mentor and supervise other care staff.
• Calm under pressure and resilient.

Responsibilities

• Provide high-quality, person-centred care and support.
• Lead and support colleagues during shifts.
• Support effective staffing within 3:1, 4:1 and 5:1 packages.
• Recognise early signs of behavioural escalation and use de-escalation strategies.
• Provide calm leadership during incidents involving aggression, violence, absconding or other significant risks.
• Follow care plans, risk assessments and PBS strategies.
• Ensure incidents and safeguarding concerns are accurately recorded and escalated.
• Support and mentor less experienced Support Workers.
• Promote dignity, independence and least restrictive practice.

Skills

Complex needs

Behavioural escalation

3:1 care

4:1 care

5:1 care

De-escalation

PBS knowledge

Risk assessments

Safeguarding

DoLS understanding

Leadership

Mentoring staff

Job description

Olive Recruit in Warrington seeks an experienced Senior Support Worker to join a team supporting individuals with complex needs and behaviours that challenge. You will lead shifts, mentor staff and ensure high-quality, person-centred care within 3:1/4:1/5:1 packages.

The role requires strong de-escalation skills, experience with risk assessments, PBS plans and safeguarding procedures. You will promote dignity, independence and least restrictive practice in all interactions.