Senior Support Worker

Olive Recruit; Warrington; On-site; GBP 17,000 - 24,000; Full time

Job summary

Olive Recruit in Warrington seeks an experienced Senior Support Worker to join a team supporting individuals with complex needs and behaviours that challenge. You will lead shifts, mentor staff and ensure high-quality, person-centred care within 3:1/4:1/5:1 packages.

The role requires strong de-escalation skills, experience with risk assessments, PBS plans and safeguarding procedures. You will promote dignity, independence and least restrictive practice in all interactions.

Qualifications

• Significant experience supporting individuals with complex needs.
• Experience with 3:1, 4:1 or 5:1 care packages.
• Strong de-escalation and behaviour management.
• Experience handling safeguarding, risk assessments, and PBS plans.
• Ability to mentor and supervise other care staff.
• Calm under pressure and resilient.

Responsibilities

• Provide high-quality, person-centred care and support.
• Lead and support colleagues during shifts.
• Support effective staffing within 3:1, 4:1 and 5:1 packages.
• Recognise early signs of behavioural escalation and use de-escalation strategies.
• Provide calm leadership during incidents involving aggression, violence, absconding or other significant risks.
• Follow care plans, risk assessments and PBS strategies.
• Ensure incidents and safeguarding concerns are accurately recorded and escalated.
• Support and mentor less experienced Support Workers.
• Promote dignity, independence and least restrictive practice.

Skills

Complex needs

Behavioural escalation

3:1 care

4:1 care

5:1 care

De-escalation

PBS knowledge

Risk assessments

Safeguarding

DoLS understanding

Leadership

Mentoring staff

Job description

Job Types: Full time, Permanent

Hours: 38 or 48 hours per week

Salary: £15.00 per hour

Location: Warrington

About the role

We are looking for an experienced Senior Support Worker to join a team supporting individuals with complex needs and behaviours that challenge.

Key Responsibilities

• Provide high-quality, person-centred care and support.
• Lead and support colleagues during shifts.
• Support effective staffing within 3:1, 4:1 and 5:1 packages.
• Recognise early signs of behavioural escalation and use effective de-escalation strategies.
• Provide calm leadership during incidents involving aggression, violence, absconding or other significant risks.
• Follow care plans, risk assessments and PBS strategies.
• Ensure incidents and safeguarding concerns are accurately recorded and escalated.
• Support and mentor less experienced Support Workers.
• Promote dignity, independence and least restrictive practice.

About You

• Significant experience supporting individuals with complex needs and behaviours that challenge.
• Previous experience in 3:1, 4:1 or 5:1 care packages.
• Experience managing physical aggression and behavioural escalation.
• Strong de-escalation skills.
• Experience of physical intervention/restraint in a care setting.
• Experience with PBS, risk assessments and complex care plans.
• Experience supporting or supervising other care staff.
• Understanding of safeguarding, DoLS and least restrictive practice.

DMI (Dynamis) training is highly desirable. PMVA or equivalent recognised physical intervention training will be considered.

Experience in learning disabilities/autism, acquired brain injury, mental health or complex behavioural support would be advantageous.

We are looking for someone who is calm under pressure, confident without being confrontational, emotionally resilient and able to provide clear direction to colleagues during challenging situations.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required