Senior Support Worker - Hammonds

West Sussex County Council; Bognor Regis; On-site; GBP 33,000 - 35,000; Part time

Job summary

West Sussex County Council is seeking a Senior Support Worker for Hammonds in Bognor Regis. The role emphasises outcome-based care, helping residents build independence and stay engaged in their community.

Part-time position at 35.15 hours per week with duty shifts (24 hours, 14:00-14:00) and out-of-hours management. Applicants should have care qualifications and a commitment to safeguarding and inclusivity.

Qualifications

• Minimum of 4 GCSEs, including English Language and Maths, or equivalent.
• NVQ 3 in Care or equivalent qualification or demonstrable equivalent comparable experience.
• NVQ 4 in Management or equivalent qualification - Desirable

Responsibilities

• Manage duty shifts (24 hours, 14:00-14:00) and out-of-hours cover.
• Support people to be engaged in their local community and maintain health and wellbeing.
• Provide outcome-based care and promote independence.

Skills

Literacy & numeracy

Task organisation

Communication skills

People management

Customer service & improvement

Problem solving

Education

GCSEs English & Maths

NVQ 3 in Care

NVQ 4 in Management (Desirable)

Job description

About the Job

We are looking for a Senior Support Worker to join our team at Hammonds. This role provides outcome-based care, promoting independence and we aim to enable every person to be engaged in their local community to the best of their ability.

Salary: £32,597 to £35,412 full time equivalent

Working Pattern: Part time, 35.15 hrs per week

Senior Support Workers would be expected to pick up duty shifts (24 hours, 14:00-14:00), managing the service out of hours including sleep in duty

Location: Hammonds, Bognor Regis

About Hammonds

Hammonds is a registered, purpose-built residential care home based in the local
community of Aldwick, we people with their hobbies and interests and the inhouse
club also hosts bingo, karaoke, and music and dance sessions.
People have shared their ideas around something we call "A life beyond walls" - this is when people work with us to plan and go on holidays, days out, connecting to their community and plan to do new things that are important to them.
We also offer weekday and weekend short stay breaks in our purpose-built lodge offering fully accessible en-suite rooms with communal lounge and wheelchair accessible kitchen.

About You

As a Senior Support Worker you will be confident managing people and situations, using your initiative, deputising for the manager in the absence. The out of office hours manager is contactable for emergencies only.

To become a Support Worker with us you will be:

• Passionate about supporting people to be the best they can be.
• Empowering people to live the life they choose.
• Supporting people to have the opportunities to learn and grow.
• A good listener, patient, respectful, kind and treat all people with dignity.
• Ensure people have opportunity to be involved in every aspect of their care and support.
• Support people to maintain friendships/relationships important to them and to make new friendships/relationships.
• Support people to maintain their health.

Key Skills

(Please note these will be used as the shortlisting criteria, which means you need to show how you match these skills in the application questions and your CV)

• 1. Excellent literacy and numeracy skills in order to order monitor budgets and document activities in care plans.
• 2. Ability to organise / prioritise work, co-ordinate a variety of tasks in a clear and logical way and meet agreed deadlines which minimise the disruption to the business.
• 3. Sound communication and interpersonal skills in order to interact effectively with a range of people and create effective working relationships. Ability to build relationships with people and ensure the views of service users are heard and that their needs are met.
• 4. Effective people and performance management skills and the ability to provide direction and motivate and inspire the team.
• 5. Excellent customer service skills and the ability to seek and introduce continuous improvement and innovation, for self and team. Ability to maintain a sympathetic and understanding attitude whilst dealing with challenging behaviour from service users and/or their families.
• 6. Strong problem-solving skills with the ability to anticipate problems and resolve issues independently, planning solutions and make sound pragmatic decisions.

Qualifications and experience

• Minimum of 4 GCSEs, including English Language and Maths, or equivalent qualification or demonstrable equivalent comparable experience.
• NVQ 3 in Care or equivalent qualification or demonstrable equivalent comparable experience.
• NVQ 4 in Management or equivalent qualification - Desirable
• Relevant organisational knowledge of systems, procedures and policies in specialist area e.g. protection of vulnerable adults, health and safety etc.
• Knowledge of a wide range of disability issues and the needs of older people.
• Significant experience of working with adults who have a wide range of disabilities.
• Experience of involving service users and carers in planning, developing and evaluating services.
• Experience of working with people from a wide variety of cultural, religious and ethnic backgrounds.

Further Information

The reference number for this role is CAFHE06347.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.