Senior Support Worker - Cardiff

Keys; Cardiff; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

DBS paid

QCF qualification support

Blue Light Card

Referral bonus £500

Employee Assistance Program

Circle wellbeing access

Nest Pension scheme

Long service awards

Cycle to work scheme

Full induction

Job summary

Keys Care is seeking a Senior Support Worker to oversee daily care for adults with complex needs in Wales. You will lead a team of Support Workers, ensure high-quality care per care plans, and promote activities to support independence. Strong communication with health professionals and families is required.

Benefits include enhanced DBS coverage, QCF development opportunities, and a range of wellbeing perks while supporting 18+ clients in supported living and residential settings.

Qualifications

• NVQ / QCF Level 3 in Health & Social Care required.
• Experience supporting people with Mental Health needs, Autism, Learning Disabilities or Acquired Brain Injuries.
• Strong teamwork and documentation skills.

Responsibilities

• Manage a team of Support Workers and oversee day-to-day activities.
• Provide high-standard care in line with individual care plans.
• Encourage community engagement through varied activities.
• Accurately report, record and maintain records as required.
• Liaise with health professionals and family members.
• Complete supervisions and audits to ensure quality standards.
• Ensure staff duties meet required standards and promote a positive home atmosphere.

Skills

Team leadership

Care planning

Record keeping

Health liaison

Staff supervision

Education

NVQ / QCF Level 3 in Health & Social Care

Job description

REQUIREMENTS: NVQ / QCF L3 in Health & Social Care.

About Keys -

We provide person-centred support for people with Mental Health needs, Autism, Learning Disabilities, and Acquired Brain Injuries. From therapeutic and residential care to tailored supported living services, we support over 1,000 individuals across England and Wales to live more independently and with greater confidence.

As a Senior Support Worker, you will be involved in the day-to-day support and routine of the people within the service including:

• Managing a team of Support Workers
• Providinghigh standardsof care and support forpeople we support, in line with care and support plans
• Encourage good community relationships by promoting a variety of activities
• Accurately report,recordandmaintainrecords asrequiredand working to care plans
• Liaise with health professionals and their families
• Complete supervisions and audits
• To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute in a positive manner to provide a happy,efficientand homely atmosphere within the Home.
• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Fair & Competitive Pay - At Keys , we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• Blue Light Card - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• Referral Bonus - Refer talented individuals to Keys and split a £500 bonus when they successfully join and complete their probation.
• Care First - We care about your well-being andthat'swhywe'repleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you - confidentially and at no cost.
• Circle - Your hub for wellbeing,engagementand discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Long Service Awards - It'sour way of saying a heartfelt thank you for everything you do.
• Cycle to Work Scheme - You could save up to 42% on a brand-new bike and accessories.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys:

Keys Care provides safe, supportive homes for adults and children, offering tailored services and specialist support to help people thrive. Through our Connected Support approach, we empower individuals to build stability, resilience, and a strong senseof belonging

We are proud to be an Equal Opportunities Employer and welcome applications from all sections of the community. We are also committed to supporting the Armed Forces community through our Armed Forces Covenant.

Eligible candidates from military backgrounds are guaranteed an interview – please include details of your service on your CV.

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

*Dependent on qualifications and experience

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