Senior Support Worker - Bridgend Solutions

LLOYD'S REGISTER INTERNATIONAL; Bridgend; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Wallich in Bridgend is seeking a dedicated Service Support Worker to coordinate housing and personal assistance for Service Users at risk of homelessness. You will empower individuals to access services, build skills, and increase independence, using a hands-on, do-with approach.

Enhanced DBS disclosure is required. A driving licence and access to your own vehicle are essential for this role. Closing date is 18 September 2026; applications from all backgrounds are welcomed.

Qualifications

• Enhanced DBS disclosure is required.
• Driving licence and access to own vehicle are essential.

Responsibilities

• Coordinate and provide support to enable Service Users to address housing and personal difficulties.
• Support will be provided in a 'do with' approach, sometimes accompanying Service Users to activities or appointments.
• Support will help people achieve their preferred outcomes.

Job description

Hours of Work: 37.5 hours per week Monday - Friday 08:00am - 16:00pm

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website:www.thewallich.com/about-us

Project Description

The Service operates in Bridgend working with Service Users (the majority of whom are rough sleepers) who are homeless or at risk of becoming homeless helping people to find solutions to the problems they are facing. The Service aims to engage vulnerable adults into support services, either by providing or signposting the relevant support, thereby preventing instances of homelessness and increasing independence.

Purpose of Role

To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, needs, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. The support provided will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will sometimes involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Closing date for this vacancy is 18th September 2026 at 09:00am.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464