Senior Support Worker at Llys Hafren

Shaw healthcare (Group) Ltd; Welshpool; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Real Living Wage Employer

28 days annual leave

Company Sick Pay

Enhanced pay for bank holidays

Employee Assistance Programme

Job summary

Shaw Healthcare is seeking a Senior Support Worker for our Llys Hafren home in Wales. You will lead by example, support the Team Leader, and deliver high-quality, personalised care to residents with dementia.

Key duties include safe medication administration, care planning and maintaining accurate records while promoting dignity and independence for residents. Join an employee-owned company with a commitment to development and wellbeing.

Qualifications

• Experience in residential elderly care.
• Experience supporting people living with dementia.
• Confidence in administering medication and maintaining records.
• QCF/NVQ Level 3 in Health & Social Care or working towards it.

Responsibilities

• Deliver person-centred care tailored to residents’ needs and histories.
• Promote dignity, compassion and respect in all interactions.
• Administer and manage medication safely and in line with policy.
• Observe and respond to changes in residents’ wellbeing.
• Develop relationships with residents, relatives and professionals.
• Contribute to care planning, risk assessments and record keeping.
• Act as a positive role model and uphold Shaw Healthcare values.

Skills

Medication administration

Dementia care

Leadership by example

Organisational skills

Education

QCF/NVQ Level 3 Health & Social Care

Job description

Hours: 36.75 hour Contract

Shift Time: (Am - 06.45 -14.15) (Pm- 13.45 - 21.15) (LD - 06.45 - 21.15)

At Shaw Healthcare, we believe exceptional dementia care begins with exceptional people. As the UK's largest employee-owned healthcare company and a proud Real Living Wage Employer, we recognise the value of our colleagues and invest in their development, wellbeing and future.

Salary: £14.04 per hour

Hours: 36.75 hour Contract

Shift Time: (Am - 06.45 -14.15) (Pm- 13.45 - 21.15) (LD - 06.45 - 21.15)

At Shaw Healthcare, we believe exceptional dementia care begins with exceptional people. As the UK's largest employee-owned healthcare company and a proud Real Living Wage Employer, we recognise the value of our colleagues and invest in their development, wellbeing and future.

We're looking for an experienced, compassionate and motivated Senior Support Worker to join our dedicated team at Llys Hafren where we provide high-quality residential care for older people living with dementia.

This is more than a care role—it's an opportunity to lead by example, support and develop colleagues, and make a lasting difference to the lives of our residents.

About The Role

As a Senior Support Worker, you'll support the Team Leader with the day-to-day running of the home, ensuring every resident receives compassionate, personalised care that promotes dignity, independence and choice.

A key responsibility of this role is the safe administration and management of medication, ensuring best practice and compliance with all policies and procedures.

Key Responsibilities

• Deliver outstanding person-centred care tailored to each resident's individual needs, preferences and life history.
• Promote best practice in dementia care, ensuring residents are treated with dignity, compassion and respect at all times.
• Administer and manage medication safely and accurately in line with regulatory requirements.
• Observe, monitor and respond to changes in residents' physical, emotional and cognitive wellbeing.
• Develop positive relationships with residents, relatives, healthcare professionals and external agencies.
• Contribute to care planning, risk assessments and accurate record keeping.
• Act as a positive role model, promoting Shaw Healthcare's values and delivering excellent standards of care.

About You

You will need to have:

• Previous experience working within a residential elderly care setting.
• Experience supporting people living with dementia.
• Confidence in administering medication and maintaining accurate records.
• A QCF/NVQ Level 3 in Health & Social Care (or be working towards it)
• Strong organisational skills and the ability to lead by example.
• The ability to remain calm, professional and supportive in challenging situations.

Our Benefits Include

• Excellent career progression opportunities.
• Fully funded training and recognised care qualifications.
• Leadership development programmes.
• Reimbursement of Social Care Wales and Scottish Social Services Council registration fees.
• Employee-owned company – colleagues have received over £2,850 each in tax-free bonuses to date.
• Refer a Friend Scheme – earn up to £1,000.
• 28 days annual leave (inclusive of bank holidays, pro rata).
• Company Sick Pay.
• Enhanced pay for bank holidays.
• Free uniform.
• Discounted homemade meals while on shift.
• 24/7 online GP service.
• Pension scheme.
• Access to over 1,600 retail, leisure and holiday discounts.
• Death in service benefit (subject to eligibility).
• Shaw Star Awards and Long Service Awards.
• Employee Assistance Programme providing confidential wellbeing, financial and mental health support for you and your family.