Senior Support Worker

Cygnet Group; Widnes; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Hourly rate £14.23–£14.48

42 hours per week

Overtime opportunities

Coaching and appraisal

Free meals on-site

Staff discounts

Job summary

Cygnet Paddocks in Widnes is seeking a Senior Support Worker with a passion for helping people with mental health, brain injury and complex needs. You will work a structured 42-hour week across days, nights and alternate weekends, delivering person-centred care and supporting the management team.

We offer a competitive hourly rate of £14.23 rising to £14.48 after 18 months, with coaching, supervision and opportunities for development in a specialist neuropsychiatric rehabilitation hospital.

Qualifications

• Experience in mental health, healthcare, care, rehab or support settings.
• At least 2 years' experience preferred in similar roles.
• Strong communication and teamwork abilities.

Responsibilities

• Offer enhanced, person-centred care.
• Assist with personal care while promoting dignity and independence.
• Provide guidance and support to individuals and families.
• Support staff and supervise colleagues as needed.
• Report concerns regarding medical and welfare needs.
• Support day-to-day running of the service.
• Maintain a safe, clean and supportive environment.

Skills

Mental health experience

Care setting

Team player

Communication skills

Calm under pressure

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a real difference in mental health and neurorehabilitation

Helping others improve and turn their lives around is one of the most rewarding things you can do.

At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for an outstanding, compassionate and experienced Senior Support Worker with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes.

You'll be working 42 hours per week, across days, nights and alternate weekends, making a positive difference to the lives of the people in our care.

This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men with acquired brain injury, neurological conditions, complex mental health needs and behaviours that challenge.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation.

The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury.

The in-house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning.

Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting.

You may have worked as a:

• Senior Support Worker
• Team Leader
• Mental Health Support Worker
• Support Worker
• Healthcare Assistant
• Rehabilitation Assistant
• Brain Injury Support Worker
• Complex Needs Support Worker
• Care Assistant
• Residential Support Worker
• Recovery Worker
• Hospital Support Worker

Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable.

If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

You’ll work a structured rota across days, nights and alternate weekends.

Your rota will include:

• Week 1: Monday, Tuesday, Saturday and Sunday
• Week 2: Wednesday, Thursday and Friday
• Day shifts: 8:00am to 8:30pm
• Night shifts: 8:00pm to 8:30am

This pattern gives you consistency, regular days off and the opportunity to build strong working relationships with colleagues and service users.

Your Day-to-Day

As a Senior Support Worker at Cygnet Paddocks, you’ll play a key role in supporting men through their recovery and rehabilitation journey and supporting management in the day-to-day running of the service.

Your responsibilities will include:

• Offer enhanced care with a flexible and person-centred approach to all individuals in our care
• Support individuals to complete personal care activities while promoting dignity, choice and independence
• Provide guidance and encouragement through physical and emotional support
• Learn about individuals' specific needs and provide support in the most appropriate way
• Assist with medical and welfare needs and report concerns as required
• Support individuals to manage their behaviour and work towards agreed goals
• Support management in the day-to-day running of the service
• Undertake supervisory and administrative responsibilities, including supporting and supervising support workers
• Safeguard individuals and maintain a safe, clean and supportive environment for all

You are

We are looking for people who are genuinely driven to make a difference.

• An experienced Support Worker ready to step up to a new challenge
• Experienced in a similar mental health, care, healthcare or support setting, ideally with at least 2 years' experience
• Genuinely driven to make a difference in people's lives
• Confident, assertive & ambitious for yourself, service users & the organisation
• An excellent communicator & good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Calm, resilient and able to respond positively in challenging situations
• Able to empower & support service user independence
• Energetic and motivated to provide a trusting, stimulating and varied environment
• Passionate about empowering people and supporting independence
• Committed to delivering safe,compassionate and person-centred care
• Organised, committed & keen to develop your management & leadership skills

Why Cygnet? We’ll offer you...

At Cygnet, our perks go way beyond pension schemes and professional development. We want you to feel supported both in and out of work.

• £14.23 per hour, increasing to £14.48 per hour after 18 months
• 42 hours per week
• A rewarding role with the opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Paid breaks
• Employee discount savings
• 24-hour free GP helpline
• Discounted gym membership
• Blue Light Card discount
• Free eye tests
• On-site benefits, including free meals
• Shopping, travel and leisure discounts
• A range of healthcare and financial benefits
• Excellent professional development opportunities
• The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Ready to Make a Difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Paddocks in Widnes as a Support Worker and help men with acquired brain injury, neurological conditions and complex mental health needs progress through recovery and rehabilitation.

Successful candidates will be required to undergo an enhanced DBS check.

Frequently Asked Questions:

Where is Cygnet Paddocks located?

Cygnet Paddocks is located on Wilmere Lane, Widnes, Cheshire, WA8 5UY, in the North West.

Is this role suitable for candidates from Liverpool?

Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, St Helens and Cheshire.

What type of service is Cygnet Paddocks?

Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected by acquired brain injury or neurological conditions.

Do I need mental health experience?

Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs, healthcare or support work.

What hours will I work?

You’ll work 42 hours per week across days, nights and alternate weekends, with 12-hour shifts from 8:00am to 8:30pm and 8:00pm to 8:30am.

What is the hourly rate?

The role pays £14.23 per hour, increasing to £14.48 per hour after 18 months.

Is Cygnet Paddocks rated by the CQC?

Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.