Senior support worker

Priory Group; Westbury; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free on-site parking

Contributory pension

Private healthcare

Gym membership

Development opportunities

IPD sponsorship

Long service award

Refer a friend bonuses

Job summary

Priory Group is seeking a Senior Support Worker at Westbury Lodge to join a compassionate team providing person-centred care for adults with diverse needs. The role emphasizes supervising, guiding staff, and maintaining dignity and wellbeing for residents.

The post offers a permanent full-time contract at Westbury Lodge in Wiltshire, with an hourly rate of £13.95 and a 40-hour week. Applicants should have NVQ levels 2/3 and relevant care experience, and access to a vehicle is recommended.

Qualifications

• NVQ 3 in Health & Social Care or equivalent qualification; minimum NVQ2 with plan to attain NVQ3 within six months.
• Strong communication and interpersonal skills; able to support people with challenging behaviour and promote a team approach.
• Previous experience in a care or supported living role.

Responsibilities

• Supervise and support delivery of person-centred care, meeting residents' personal needs and daily living tasks.
• Lead and coach support workers to help residents achieve their chosen outcomes.
• Maintain professional relationships with residents, families, colleagues and external professionals.

Skills

Communication

Teamwork

Care experience

Education

NVQ 2

NVQ 3

Job description

Senior support worker

Application Deadline: 16 October 2026

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Westbury Lodge

Compensation: £13.95 / hour

Description

Westbury Lodge 130 Station Road Westbury Wiltshire BA13 4HT

£13.95 Hourly Rate.

Full Time 40 Hours.

Westbury Lodge has an opportunity for a Senior Support Worker to join our team.

Westbury Lodge, Westbury, Wiltshire is a residential service supporting 8 adults with a range of needs. It is located in a town setting and is accessible by public transport, with local bus routes and Westbury railway station nearby. Due to the location of the service, access to a vehicle or the ability to drive is recommended.

What you'll be doing

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

• Supervises and supports the delivery of person centred support and care, ensuring that the people who use our service have any personal needs or requirements met; including personal care, participation in activities and support with daily living tasks.
• Supervises and coaches support workers in delivery and supports people who use our service in achieving their outcomes in the way that they choose.
• Support staff to maintain effective professional relationships with the people who use the service, their families, colleagues, outside agencies and other professionals referring any issues to senior staff as appropriate.
• Role modelling the Adult Care Positive Culture Pledge and ensuring it is embedded in practice along with the principles of care.
• Acting as a positive role model, provide effective supervision and guidance to staff contributing to their performance and professional development. You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

• NVQ 3 in Health & Social Care or related area or equivalent or higher recognised qualification. N.B. It is not anticipated that all new recruits to the role will have NVQ 3 qualification, although they should have a minimum of NVQ 2 and will commence the attainment process within six months of joining and will have a specific time period in which to qualify to NVQ 3.
• Communication and personal interaction is a key feature of this role and may include the provision of support to people who use challenging behaviour as a way to communicate their needs and frustrations or who use alternative communication methods such as pictures and signing systems. This role also requires participation in and promotion of a team approach at all times, with positive and constructive working relationships for the benefit of the service user. To contribute both verbally and in writing to service user reviews and support planning.
• Previous experience in a care or supported living role.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking (where available)
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.