Senior Support Worker

Jupiter Recruitment; Malvern Hills; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Rotas 4 weeks in advance

Overtime opportunities

Training & development

Career progression

Holiday pot access

24/7 support

Job summary

Jupiter Recruitment is seeking a committed Senior Support Worker for a residential children’s care home in Malvern, Worcestershire. You will contribute to a leading UK children's healthcare provider that genuinely aims to make a positive difference.

You will lead a small on‑duty team, organise routines, use positive support and de‑escalation techniques, and ensure care plans are delivered while keeping records, coordinating with social workers, therapists and families.

Qualifications

• NVQ/QCF Level 3 in Health & Social Care is required.
• Experience in a similar role and setting is preferred.
• Ability to lead a small team and maintain safety and quality of care.

Responsibilities

• Lead the small team on duty and manage daily routines.
• Use positive support and de‑escalation techniques to handle challenging behaviours.
• Implement daily care plans and support individuals with complex needs.
• Write daily logs, incident reports, and manage medication.
• Coordinate with social workers, therapists, and families.

Skills

Leadership

Communication

Team coordination

De-escalation

Education

NVQ/QCF Level 3 in Health & Social Care

Job description

An exciting opportunity has arisen for a committed Senior Support Worker to a residential children's care home in the Malvern, Worcestershire area. You will be working for one of UK's leading children's healthcare providers

We are looking for people who genuinely want to make a positive difference to the life of the individual they support. The right person will be patient, understanding and willing to build a trusting relationship, while being there for the individual through both their good and more challenging days

As a Senior Support Worker your key duties include:

• Lead the small team on duty, organize the daily routine, and make sure the home runs smoothly and safely
• Use positive support and calm de-escalation techniques to safely handle difficult situations and intense behaviours
• Put the young person's daily care and support plans into action, focusing on their specific complex needs
• Write accurate daily logs, fill out incident reports, and safely manage and administer medication
• Speak and coordinate regularly with social workers, therapists, and the young person's family
• Plan fun, everyday activities that help the young person learn new skills, gain independence, and thrive

The following skills and experience would be preferred and beneficial for the role:

• Previous experience in complex care, homecare, supported living, residential care, nursing care or a similar environment is desirable
• Experience supporting individuals with complex care or support needs
• A caring, compassionate and patient approach
• Excellent communication and interpersonal skills
• Ability to build professional and trusting relationships with individuals and their families

**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care + experience working in a similar role and setting**

The successful Senior Support Worker will receive an excellent salary of £28,080 - £37,440 per annum. This exciting position is a permanent full time role working 36-48 hours a week on days & nights. In return for your hard work and commitment you will receive the following generous benefits:

• Rotas 4 weeks in advance
• Regular opportunities for overtime
• Ongoing training and development
• Supportive management and clear career progression opportunities
• Access to your holiday pot at any time, releasing the funds when you need them most
• 24/7 support, with somebody always on hand to advise and help