Senior Support Worker

Luton Borough; Luton; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25–32 days

Relocation package

Pension scheme

Flexible working

Career development

Staff discounts

Bus travel savings

Job summary

Luton Borough is recruiting a Senior Support Worker to empower people, families and carers to live fulfilling, independent lives with a strengths-based, person-centred approach. You will work with colleagues and partner agencies to deliver flexible, responsive support tailored to individual needs.

You will promote wellbeing, independence and community involvement, while advocating for individuals and maintaining a safe, inclusive environment.

Qualifications

• Must have strong communication skills and able to work with individuals and families.
• Ability to communicate clearly in spoken and written English.
• Demonstrates person-centred approach to support and enabling independence.
• Willingness to travel between service locations and work varied shifts including evenings, weekends, sleep-ins and nights.

Responsibilities

• Provide high-quality, person-centred support that enables individuals to live independently.
• Promote choice, dignity and inclusion, and help access community activities and services.
• Collaborate with colleagues, families and professionals to achieve positive outcomes.
• Support staff and contribute to a safe, inclusive environment.

Skills

Communication skills

English language

Person-centred support

Team collaboration

Education

Level 3 Care qualification

Job description

The following content displays a map of the jobs location - Main address - Community Choices - 562 Hitchin Road Luton & various base locations

Main address - Community Choices - 562 Hitchin Road Luton & various base locations

Closing Date:

30/08/2026

Job Category:

Adult Social Care Operations

Directorate:

Business Unit:

Job Introduction

Salary: £27,254 – £29,540 a year pro rata
Hours : 37 and 20 hours a week
Contract type: Permanent

About the job

As a Senior Support Worker, you will play a vital role in empowering people, their families, and carers to lead fulfilling, independent lives. Using a strengths-based approach, you will provide person-centred support that focuses on achieving positive outcomes, promoting wellbeing, and enhancing quality of life.

Working collaboratively with colleagues, partner agencies, and integrated services, you will deliver flexible, responsive support tailored to individual needs. You will help people maximise their independence, remain connected to their communities, and achieve the best possible outcomes in a supportive and inclusive

About you

As a Senior Support Worker, you will provide high-quality, person-centred support that enables individuals to live fulfilling, independent lives. You will promote choice, dignity and inclusion, supporting people to access community activities and services while meeting their physical, emotional and social needs. Acting as an advocate, you will build positive relationships with individuals, families and professionals to achieve the best possible outcomes.

You will play a key role in supporting and guiding colleagues, providing formal support to staff and working collaboratively as part of a dedicated team. Strong communication skills are essential, as you will liaise effectively with a wide range of people, respond confidently to emergency situations, and contribute to a safe, inclusive environment where discrimination is challenged and addressed appropriately.

We are looking for someone with an understanding of the needs of people with learning disabilities, or a willingness to develop this knowledge, alongside a commitment to achieving a Level 3 Care qualification. You will be flexible in your approach, able to travel between service locations, and willing to work a varied shift pattern including evenings, weekends, sleep-ins and waking nights. The role also requires the ability to undertake moving and handling duties, following appropriate training and health and safety guidance, and to communicate confidently and effectively in spoken and written English.

About us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process

Only LBC employees and LBC agency workers may apply for this position.

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

• We offer a range of excellent staff benefits which include:
  From 25 to 32 days’ annual leave: linked to length of service and grade
• Buying annual leave scheme:buy up to 20 days additional annual leave
• Career Pathways: step up in your career or move into a specialist area
• Pension scheme:with generous employer contributions of up to19.2 per cent (at April 2026) and 3x salary death in service grant
• Generous relocation package:up to £8,000 (subject to eligibility)
• Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
• Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
• Training and support: unlimited access to development courses, mentoring and support and clear career pathways
• Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
• Arriva Travel Club: great value savings on local bus travel