Senior Support Worker

JTA Residential Care; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player in residential care is seeking a Senior Residential Support Worker to lead a dedicated team at Jericho House. This role involves guiding young people with emotional and behavioral difficulties towards brighter futures through empathy and effective leadership. You'll be responsible for creating a nurturing environment, implementing trauma-informed care, and mentoring junior staff. With opportunities for career advancement and a focus on wellbeing, this position is perfect for those passionate about making a difference in the lives of children. Join a supportive team where every voice matters and help shape tomorrow's achievements.

Benefits

Funded Level 4 diploma

28 days annual leave

Free meals on shift

Access to EAP and clinical supervision

Monthly staff awards

Long-service bonuses

Milestone incentives

Qualifications

• Minimum 12 months experience in a children's residential EBD setting.
• Level 3 Diploma for Residential Childcare or equivalent required.

Responsibilities

• Lead shifts and ensure consistent, child-centred care.
• Mentor junior staff and promote a reflective learning culture.
• Liaise with families and professionals to keep children's plans on track.

Skills

Leadership

Communication

Empathy

Trauma-informed approaches

De-escalation techniques

Education

Level 3 Diploma for Residential Childcare

Level 2 Diploma for Residential Childcare

Job description

• Bonus/Benefits: Career path, Wellbeing, Recognition
• Job Type: Permanent
• Work Hours: Full Time

Job Description

Senior Residential Support Worker (EBD Children s Home) JTA ResidentialCare, Jericho House, Plaistow

Do you have the resilience, empathy and leadership skills to guide young people with emotional and behavioural difficulties (EBD) towards brighter futures? JTA Residential Care is an Ofsted-registered children s home in Plaistow. We re looking for a Senior Residential Support Worker (Senior RSW) to join our close-knit team at Jericho House and play a key role in creating a safe, nurturing environment where every child can thrive.

Senior Support Worker- What you ll be doing:

• Lead the shift act as the senior practitioner on duty, allocating tasks, modelling best practice and ensuring consistent, child-centred care.
• Key working & care planning take responsibility for individual children, write and review placement and risk management plans, and keep meticulous records.
• Behaviour support use trauma-informed approaches, de-escalation techniques and restorative practice to help young people manage big feelings safely.
• Safeguarding champion spot, report and act on any safeguarding concerns immediately, following JTA and statutory procedures at all times.
• Mentor junior staff coach new and developing RSWs, contribute to supervisions and promote an open, reflective learning culture.
• Partnership working liaise with families, schools, social workers, CAMHS and other professionals to keep children s plans on track.
• Household duties maintain a homely environment, oversee medication, finances and food hygiene, and escort children to education, activities or contact.

Senior Support Worker- What you ll need:

• Experience: Minimum 12 months in a children s residential EBD setting (or similar complex-needs environment).
• Qualifications: Level 3 Diploma for Residential Childcare (or equivalent). If you hold Level 2 and are near completion of Level 3, we d still like to hear from you.
• Leadership: Confidence to lead shifts, delegate fairly and give constructive feedback.
• Communication: Clear written and spoken English for report writing and professional meetings.
• Compliance: Able to pass an Enhanced DBS check and provide references covering the last 3 years.

Senior Support Worker- What we offer:

• Career path: Funded Level 4 diploma, leadership courses and a transparent route to Team Leader.
• Wellbeing: 28 days annual leave (incl. bank hols), free meals on shift, access to EAP and clinical supervision.
• Recognition: Monthly staff awards, long-service bonuses and milestone incentives.
• Inclusive culture: A small, supportive team where every voice matters and ideas for improvement are welcomed.

Ready to take the next step?

Click Apply on CV-Library with your CV and a brief cover note telling us why you re the ideal Senior RSW for Jericho House. Short-listed candidates will be invited to an informal Teams chat followed by an on-site panel interview and young-people interaction exercise.

Join JTA Residential Care and help us turn today s challenges into tomorrow s achievements for our young people.

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