Senior Strategic Implementation Lead

Connexai; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Connexai is seeking a Senior Project Implementation Manager in the United Kingdom to lead end-to-end onboarding and complex implementation projects for strategic clients. You will own an individual portfolio, drive delivery from contract handover to go-live and transition to Account Management, and coach more junior team members within a pod structure.

You will coordinate cross-functional teams, manage risks, maintain documentation, and ensure delivery against scope, quality standards and

Responsibilities

• Own the end-to-end delivery of an individual portfolio of complex, high-value, high-risk and strategically important client onboarding and implementation projects, from contract handover through to go-live, project closure and successful transition to Account Management.
• Prepare, review and maintain all documentation associated with assigned projects, including Statements of Work, project plans, implementation schedules, milestone trackers, action and decision records, status reporting and handover documentation.
• Develop and manage comprehensive project plans, implementation schedules, milestones, dependencies, resource requirements and delivery timelines.
• Lead key client meetings, project kick-offs, status meetings, delivery reviews and strategic project discussions.
• Coordinate cross-functional teams and stakeholders to ensure effective execution of implementation activities and resolution of delivery dependencies.
• Ensure operational, technical and commercial prerequisites for implementation are identified, coordinated and completed on time.
• Monitor project progress, client engagement and delivery performance, taking decisive action where projects move outside agreed expectations.
• Ensure project deliverables meet agreed scope, quality standards and customer expectations.
• Lead successful project closure and handover to Account Management, ensuring effective transfer of knowledge, documentation, outstanding actions and customer requirements.

Job description

Connexai is seeking a Senior Project Implementation Manager in the United Kingdom to lead end-to-end onboarding and complex implementation projects for strategic clients. You will own an individual portfolio, drive delivery from contract handover to go-live and transition to Account Management, and coach more junior team members within a pod structure.

You will coordinate cross-functional teams, manage risks, maintain documentation, and ensure delivery against scope, quality standards and