Senior SRE Engineer - Databases & Reliability

Grafana; United Kingdom; Remote; GBP 104,000 - 125,000; Full time

Benefits offered by this job

Equity and bonus where applicable

Remote-first company culture

Job summary

Grafana Labs is seeking a Staff Software Engineer—SRE to join our remote-first team. You will own production reliability for high-SLA, multi-tenant environments across AWS, GCP, and Azure, and help define per-tenant SLOs with a focus on reducing SLO burn.

You will lead incident response, drive automation, and mentor engineers while collaborating with product squads to ensure scalable, observable, and reliable systems across Grafana Cloud offerings.

Qualifications

• 8+ years of engineering experience, including 4+ years in SRE or production engineering.
• Strong Kubernetes experience in AWS, GCP, or Azure; familiarity with Helm, Terraform, or Jsonnet.
• Operate multi-tenant production systems and design/implement SLOs.
• Technical leadership including leading projects and mentoring engineers.
• Experience with Go, Python or Java.
• Experience with Linux internals; knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills; performance, scaling, and failure modes.
• Experience in blame-free incident response and post-incident reviews.
• Autonomous work style and close collaboration with product engineering teams.
• Intellectual curiosity, transparency, bias toward action, and collaboration.

Responsibilities

• Own production reliability for high-SLA and complex customer environments.
• Define and evolve per-tenant SLOs and reliability models; reduce SLO burn.
• Review SLOs and reduce budget burn through monitoring, automation, self-healing, and autoscaling.
• Design and implement automation and solutions to improve reliability and scalable growth; improve observability and alert quality.
• Develop fault-tolerant design patterns and promote reliability across the service lifecycle.
• Serve as primary escalation point and participate in on-call and incident response; post-incident reviews.
• Lead customer-impacting incident response and post-incident reviews.
• Collaborate with engineering leaders to influence product strategy and scalable designs.
• Contribute to design docs and code reviews; collaborate across teams.
• Teach SRE practices and promote reliability early in feature development.

Skills

SRE

Kubernetes

Go

Python

Java

Linux

Incident response

Cloud

Networking

Troubleshooting

Tools

Helm

Terraform

Jsonnet

Grafana

Job description

Grafana Labs is seeking a Staff Software Engineer—SRE to join our remote-first team. You will own production reliability for high-SLA, multi-tenant environments across AWS, GCP, and Azure, and help define per-tenant SLOs with a focus on reducing SLO burn.

You will lead incident response, drive automation, and mentor engineers while collaborating with product squads to ensure scalable, observable, and reliable systems across Grafana Cloud offerings.