Senior Spa Therapist

Harri; Brighton; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Discounted room rates for Crew

50% discount on HarSPA and Temple Spa

25% discount on food and drinks

Meals included on duty

SOP uniforms

Job summary

Harbour Hotels is seeking a Spa Supervisor for our Brighton Harbour Hotel & Spa to maintain exceptional service across the spa and leisure guests. You will assist the Spa Management team, lead a motivated team, and deliver a range of treatments including massage while handling reception duties and diary management.

The role requires NVQ Level 2 & 3 qualifications; TEMPLE SPA and ELEMIS training would be an advantage.

Qualifications

• NVQ Level 2 and 3 qualifications preferred.
• Experience delivering spa treatments and delivering excellent customer service.
• Knowledge of HarSPA and Temple Spa training is advantageous.

Responsibilities

• Assist Spa Management in running the spa and leisure guest experience.
• Lead and motivate the spa team to ensure consistent guest service.
• Carry out a variety of treatments including massage and reception duties.
• Oversee diary management and proactively promote high-quality spa products and services.

Skills

Spa supervision

Customer service

Sales skills

Team leadership

Education

NVQ Level 2

NVQ Level 3

Job description

The role…

We have a superb opportunity for a Spa Supervisor with a passion to deliver consistently exceptional service who wishes to develop their career within a progressive company. You will be NVQ Level 2 & 3 qualified. TEMPLE SPA, ELEMIS training, and experience would be a distinct advantage. As Spa Supervisor, you will assist the Spa Management team in looking after our spa and leisure guests and help lead and motivate the team to ensure consistency in guest service. You will be required to carry out a variety of treatments including massage, carry out reception duties as well as oversee the business, be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Supervisor, you will also be supporting the management team to maximise revenue through careful diary management and proactive selling of high quality spa.

This role will suit a Senior Therapist looking to further their career in the beauty industry.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

With an unrivalled location on the iconic seafront and just moments from the bustling Lanes, our luxurious Brighton Harbour Hotel & Spa is bold, bright, and right by the beach. The 79 bedroom hotel embodies Harbour Hotels' signature relaxed style, with tasteful interiors providing a modern contrast to the exquisite 19th century period exterior. With panoramic views across Brighton Pier, dine in our award-winning Jetty restaurant and enjoy innovative cocktails in 'HarBAR', Brighton's ultimate destination bar. Our HarSPA provides a welcome retreat from the sights, sounds and shops of the city with luxury spa facilities. The unique, underground spa features indulgent treatment rooms, sauna, steam room, Scandinavian hot tubs and hydrotherapy pool, to provide the ultimate relaxation retreat.

What’s in it for you…

Discounts

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 50% discount on HarSPA and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.