Senior Solutions Engineer

Neo4j, Inc.; Greater London; Hybrid; GBP 65,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Work-life balance

Mentorship programs

ERGs

Job summary

Neo4j is seeking a Solutions Engineer (PreSales) to collaborate with strategic customers across the Benelux and other regions. You will translate complex business requirements into Neo4j architectures, demonstrate capabilities, and guide architectural decisions that deliver measurable business value.

The role combines hands-on graph technology work with executive-level storytelling, requiring 5+ years in PreSales or similar enterprise-facing roles.

Qualifications

• 5+ years in PreSales / Solutions Engineering or Professional Services with enterprise customers

Responsibilities

• Understand customer requirements and translate them into Neo4j-based solution architectures.
• Demonstrate capabilities, sketch solution designs, and engage with technical decision-makers during the sales cycle.
• Bridge business needs and technology, communicating measurable value and outcomes to stakeholders.
• Design prototypes and guides that show technical feasibility and business impact in live customer environments.

Skills

Solution design

PreSales experience

Consultative skills

Graph technologies

GenAI / LLM

Problem solving

ETL / data integration

Java / Python / JavaScript

Tools

Cypher

GDS

GraphQL

Job description

• Neo4j is the world’s leading graph database, and our Solutions Engineering (PreSales) team plays a pivotal role in helping customers unlock its potential every day
• Neo4j has established itself as a premier data and AI platform for enterprise use cases across Knowledge Graphs, Network & Grid Topology, Root-Cause & Impact Analysis, Fraud & AML, Customer 360, Asset Intelligence, and modern AI workloads including GenAI, LLM-driven applications, and emerging Agentic AI architectures
• As part of Neo4j’s Solutions Engineering (PreSales) organization, you will work directly with strategic and enterprise customers across several key Benelux verticals — including High-Tech Manufacturing, Energy & Utilities, Telecommunications, Financial Services, and the Public Sector
• You’ll provide technical and architectural leadership, helping customers design Neo4j-powered solutions that deliver measurable business value
• The role of a Solutions Engineer (PreSales) encompasses a broad range of responsibilities, starting with understanding a customer’s unique requirements and environment
• You’ll translate these into tailored solution architectures that incorporate Neo4j’s advanced graph technology, guiding stakeholders throughout the sales cycle
• Daily work includes demonstrating Neo4j’s capabilities, whiteboarding solution designs, and engaging with technical decision-makers to align solutions with their strategic priorities
• You’ll bridge the gap between business and technology, combining technical strength with the ability to articulate clear value and outcomes
• Act as a central player in Neo4j Solution Engineering engagements, supporting customers across the entire customer lifecycle — from early discovery to architecture design, proof-of-value, and long-term adoption
• Build and nurture strong relationships with strategic and enterprise customer teams
• Partner closely with Account Executives to communicate the technical and business impact of graph solutions
• Ensure strong technical alignment and smooth integration of Neo4j into customer environments
• Provide architectural recommendations aligned with customer strategies and IT landscapes
• Design and present Neo4j-based prototypes that demonstrate both technical feasibility and business value

Benefits

• Competitive health and financial programs tailored to each region
• Work-life balance initiatives
• Cross-functional collaboration opportunities
• Mentorship programs
• Employee Resource Groups (ERGs)

Technical Proficiency: Familiarity with a programming or scripting language (Java, Python, JavaScript, etc.)Solution Design: Ability to translate business requirements into effective solution architecturesEnablement: Ability to lead technical workshops and small-group sessionsDatabase Expertise: Strong understanding of database platforms, particularly NoSQLConsultative Skills: Proven experience guiding technical teams through complex, consultative engagementsProblem-Solving: Passion for tackling complex technical challenges with innovative solutionsExperience: At least 5 years in PreSales / Solutions Engineering or Professional Services, ideally with enterprise customers in High-Tech, Energy, Telecom, Financial Services, or Public SectorAdaptability: Strong desire to learn and quickly adopt emerging technologiesSales Alignment: Comfortable managing the technical aspects of enterprise sales cyclesHands‑on experience with graph technologies (Neo4j, Cypher, GDS, GraphQL)Experience with vector search, embeddings, or semantic retrievalBackground in graph data science, network analysis, or ML pipelinesKnowledge of GenAI, LLM architectures, RAG, or Agentic AI frameworksETL, data integration, or data virtualization expertiseFamiliarity with complex enterprise IT environments