Senior Solutions Engineer

United States Digital Space LLC; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Sumo Logic, Inc. is seeking a Senior Solutions Engineer to be the primary technical resource for our Account Executive team.

You will share product and technical expertise through presentations, demos, and Proof Of Value evaluations, translating customer needs into a practical solution. You will collaborate with Product Management and Engineering to refine demonstrations, participate in trials, and guide customers toward realizing continuous value from our cloud-native security and observability

Qualifications

• BS in Computer Science, Engineering, or related field (preferred)
• 5+ years in a Solutions Engineer/Architect/Sales Engineer or related roles
• Hands-on knowledge of security products and tools (IDS/IPS, SIEM, etc.)
• Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry) preferred
• Experience leading Proofs of Value and selling SaaS in multi-tenant environments

Responsibilities

• Partner with Account Executives to articulate value proposition and strategy
• Close complex opportunities through technical credibility and knowledge
• Lead technical validations during the Proof of Value phase
• Engage with executives down to developers and SREs
• Deliver product demonstrations of the Sumo Logic service
• Collaborate with Product Management and Engineering to improve the service

Skills

Solutions Engineer

Technical sales

Cloud platforms

Kubernetes

Docker

Education

BS in CS/related

MS preferred

Tools

Splunk

Datadog

Elastic

New Relic

Telegraf/FluentBit/OpenTelemetry

Job description

As a Senior SolutionsEngineer, you will be the primary technical resource for our Account Executive team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic's ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers' success.

We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more about Sumo Logic and the vast problems that it can solve.

Responsibilities

• Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic's value proposition, vision, and strategy to customers
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
• Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
• Deliver product and technical demonstrations of the Sumo Logic service
• Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers

Requirements

• B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred)
• 5+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers
• Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
• Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred)
• Experience with leading and running technical validations like Proof of Value (preferred)
• Experience selling and working with pure SaaS solutions in multi-tenant architectures
• Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
• A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.)
• Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred)
• Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred)
• Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred)
• Strong written and verbal communication skills, as well as business and technical acumen

About Us

Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness- combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit www.the company.com.Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.