Senior Solutions Architect - Edge & AI Infra

nLighten; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

nLighten is seeking a Senior Solutions Architect to partner with Sales in designing and presenting tailored data centre infrastructure solutions across its portfolio, including colocation, connectivity, cloud, edge, and AI services.

You will translate customer needs into commercially viable solutions, engage in the sales cycle, and provide trusted advisory support to secure new business and drive growth.

Qualifications

• Experience in a Solutions Architect, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role.
• Strong understanding of data centre and digital infrastructure environments.
• Experience supporting enterprise sales teams and customer engagements.
• Experience creating technical proposals, designs, and solution documentation.
• Experience within colocation, telecommunications, connectivity, cloud, hosting, or managed services sectors (desirable).
• Ability to translate complex technical requirements into practical, commercially viable business solutions.
• Understanding of power, cooling, racks, cages, connectivity, cloud interconnection, and network infrastructure.
• Knowledge of AI infrastructure, GPU deployments, high-density environments, and edge computing solutions.
• Familiarity with CRM and proposal management tools.
• Industry certifications in cloud, networking, infrastructure, or architecture disciplines.
• Customer-focused and consultative, with strong commercial awareness.
• Excellent presentation, communication, and relationship management skills.
• Strong problem solver with meticulous attention to detail.
• Collaborative team player with sound project coordination skills.
• Innovative and committed to continuous learning in a fast-moving technical market.

Responsibilities

• Engage directly with customers to understand business objectives, technical requirements, and operational challenges.
• Design bespoke data centre and infrastructure solutions aligned to customer needs and company capabilities.
• Develop solutions encompassing colocation, power, cooling, connectivity, cloud interconnection, AI infrastructure, edge computing, disaster recovery, and managed services.
• Produce high-quality solution documentation, technical proposals, diagrams, and customer presentations.
• Ensure solutions are scalable, commercially viable, and operationally supportable.
• Partner closely with Account Managers, Business Development Managers, and Sales Leadership throughout the sales process.
• Participate in customer meetings, workshops, technical discovery sessions, and executive presentations.
• Support the development of RFPs, RFIs, tenders, and customer proposals.
• Assist in defining solution pricing assumptions and technical scope.
• Provide technical credibility and expertise during contract negotiations and solution reviews.
• Contribute to winning complex and strategic opportunities.
• Act as a trusted technical advisor to prospective and existing customers.
• Build strong relationships with customer stakeholders including technical, operational, and executive teams.
• Present technical solutions in a clear and commercially focused manner.
• Conduct site tours and technical workshops with customers and partners.
• Support customer due diligence and technical assessment activities.
• Ensure solution designs align with company standards, products, and best practices.
• Maintain consistency and accuracy across customer proposals and technical documentation.
• Collaborate with Operations, Engineering, Product Management, and Service Delivery teams to validate solution feasibility.
• Support solution handover processes following contract award.
• Maintain detailed technical records within CRM and relevant business systems.
• Provide feedback from customers and prospects to support product development and roadmap planning.
• Identify emerging customer requirements, market trends, and growth opportunities.
• Support the introduction of new products and services through customer engagement and technical enablement.
• Stay current on developments within the data centre, cloud, connectivity, AI, and digital infrastructure markets.
• Work closely with Sales, Operations, Engineering, Product, Customer Success, and Delivery teams.
• Support service implementation planning and customer transition activities.
• Contribute to internal knowledge sharing and technical training initiatives.
• Assist with the development of standardised solution templates and best practices.

Skills

Customer-facing engineering

Solutions design

Infra understandings

Commercial awareness

Presentation skills

CRM familiarity

Education

Industry certifications in cloud, networking, infrastructure or architecture

Tools

CRM tools

Job description

nLighten is seeking a Senior Solutions Architect to partner with Sales in designing and presenting tailored data centre infrastructure solutions across its portfolio, including colocation, connectivity, cloud, edge, and AI services.

You will translate customer needs into commercially viable solutions, engage in the sales cycle, and provide trusted advisory support to secure new business and drive growth.