Senior Solution Advisor — AI-Driven Enterprise Solutions

WalkMe Ltd.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

WalkMe Ltd., an SAP company, seeks a Solution Advisor to bridge Sales and Delivery, translating customers' business vision into WalkMe-based solutions and guiding the technology evaluation part of the sales process.

You will work with strategic clients, develop technical relationships with stakeholders, and demonstrate WalkMe's value in meeting needs through demos and executive-level engagements.

Qualifications

• Minimum of 8 years of experience in SaaS with enterprise customers.
• Experience with enterprise software products or services; Service Management and/or integration experience preferred.
• Ability to assess requirements, identify business problems, and design/demonstrate solutions that drive outcomes.
• Demonstrated ability to deliver compelling presentations and engage diverse audiences, including C-level executives.
• Able to explain complex technical information clearly to both technical and non-technical stakeholders.
• Experience building and presenting demo environments for engineers to executives.
• Direct and digital sales activity experience is a plus.
• Excellent verbal and written communication skills across mediums.

Responsibilities

• Support the Account Executive during customer evaluations: answer technical questions, troubleshoot development/configuration issues, and manage escalations to Support and Engineering.
• Plan and execute discovery strategies; ask leading questions to uncover business problems tied to revenue, cost, and risk.
• Create and deliver innovative solution demonstrations (on-site and remote); collaborate on and present custom demos to support the sales cycle.
• Scope, install, configure, and troubleshoot solutions; define success criteria and manage technical POVs on-site and off-site.
• Whiteboard business concepts and technical architectures; communicate WalkMe’s value in both business and technical terms.
• Deliver executive-level value pitches and lead deep-dive technical discussions with IT and development teams.
• Provide clear technical specifications, requirements, and solution documentation to support proposed approaches.
• Collaborate with customers and internal teams to understand technology needs and architect solutions.
• Aggregate feedback from customer meetings and relay insights to Product Management and Engineering to influence roadmap.
• Speak at field events to technical and non-technical audiences; contribute blogs and webinars to promote product knowledge.
• Work in a team, share knowledge and best practices, and operate independently when required.
• Travel may be required.

Skills

SaaS enterprise experience

Public speaking

Technical pre-sales

Solution design

Communication

Self-learning

Team player

Education

Bachelor’s degree in IT, business, or sales-related field

Tools

SAP products

Salesforce (SFDC)

Job description

WalkMe Ltd., an SAP company, seeks a Solution Advisor to bridge Sales and Delivery, translating customers' business vision into WalkMe-based solutions and guiding the technology evaluation part of the sales process.

You will work with strategic clients, develop technical relationships with stakeholders, and demonstrate WalkMe's value in meeting needs through demos and executive-level engagements.