Senior Software Engineer

JR United Kingdom; Lisburn; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Senior Software Engineer skilled in .NET development to lead an IoT software platform. This role involves overseeing system operations, providing technical support, and enhancing customer satisfaction. Ideal candidates will possess strong troubleshooting abilities and effective communication skills while collaborating with internal and external stakeholders.

Qualifications

• Senior-level experience in full-stack .NET development.
• Experience in customer-facing roles.
• Familiarity with remote system management tools.

Responsibilities

• Oversee software platform stability and continuous development.
• Serve as a technical point of contact for customers and partners.
• Configure and test IoT controllers for hardware integration.

Skills

Full-stack .NET development

Troubleshooting

Problem-solving

Effective communication

Tools

Microsoft SQL Server

C#

C or C++

Windows Services

Job description

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Location: Flexible (Belfast/Hybrid/Remote)

Reports To: Chief Operating Officer

Department: Operations / Technical

Role Summary:

We are looking for a skilled and proactive Senior Software Engineer with Support experience to take ownership of a specialized IoT software platform. This role plays a critical part in maintaining smooth system operations, driving ongoing improvements, and ensuring high customer satisfaction for a monitoring and control solution. You will act as the technical lead, collaborating closely with internal teams, end-users, and several international partners.

Key Responsibilities:

System Maintenance & Enhancement:

• Oversee the software platform’s stability and continuous development.
• Monitor system health and implement necessary updates or fixes.

Customer & Partner Support:

• Serve as the main technical point of contact for customers and partners.
• Assist in preparing and reviewing technical content for client proposals.
• Work alongside senior management to assess new client and partner system proposals.
• Coordinate with procurement and other relevant departments as needed.

Hardware Integration:

• Configure and test IoT controllers for integration with control panels.
• Validate system reliability before handoff to electrical contractors on-site.

Technical Support & Commissioning:

• Provide first-line technical assistance to customers and internal teams.
• Support field engineers remotely during system deployment across multiple regions.

Required Skills & Experience:

• Demonstrated senior-level experience in full-stack .NET development within a Windows Server environment.
• Proficiency with:
• Microsoft SQL Server
• C#
• C or C++
• Windows Services
• Strong troubleshooting and problem-solving abilities.
• Effective communication skills and experience in customer-facing roles.
• Familiarity with remote system management and configuration tools.
• Ability to handle multiple projects efficiently in a dynamic setting.