Senior Soft FM Contract Lead - Multi-Site Delivery

Pinnacle Group; Brighton, Crawley, Chichester, Horsham; Sur place; GBP 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Annual Leave

Résumé du poste

Pinnacle Group is seeking an experienced Contract Manager to lead our Soft Facilities Management division, overseeing cleaning, bulk waste collection and grounds maintenance across multiple sites. You will drive service quality, operate within budget, and lead recruitment, training and performance management to deliver consistently high standards.

The role requires strong client liaison, audits and risk assessments, with travel to sites such as Brighton, Crawley, Chichester and Horsham.

Qualifications

• Proven experience managing outsourced soft FM services within facilities management.
• Strong people-management experience across dispersed teams.
• Experience managing multi-site contracts with commercial oversight (£1m+).
• Solid budget management and P&L awareness.
• Experience delivering FM services across housing, education or public sector sites.
• Good knowledge of health & safety regulations and compliance.
• Desirable: IOSH Managing Safely or equivalent.

Responsabilités

• Conduct regular audits, inspections and risk assessments to maintain high operational standards.
• Ensure services meet contract specs, KPIs and site Health & Safety plans.
• Lead on-site teams including recruitment, onboarding, training, rota planning and performance management.
• Provide supervision to cleaning, grounds and bulk collection teams for consistent service delivery.
• Manage subcontractors, ensuring compliance and quality standards.

Connaissances

Soft FM management

People management

Contract management

Budget management

Facilities management

Health & safety knowledge

Full UK driving licence

IOSH Managing Safely

Description du poste

Pinnacle Group is seeking an experienced Contract Manager to lead our Soft Facilities Management division, overseeing cleaning, bulk waste collection and grounds maintenance across multiple sites. You will drive service quality, operate within budget, and lead recruitment, training and performance management to deliver consistently high standards.

The role requires strong client liaison, audits and risk assessments, with travel to sites such as Brighton, Crawley, Chichester and Horsham.