Senior Site Reliability Engineer: Cloud & Automation

Mphasis; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Mphasis is seeking an experienced Site Reliability Engineer to join the team in London. You will partner with Application Development and Operations to build scalable systems, automate toil, and improve reliability, availability and performance across services.

You will leverage AWS and Kubernetes with monitoring stacks (Datadog, Prometheus, Grafana, ELK) and IaC tooling (Terraform). Strong scripting, networking and incident management skills are essential for proactive issue resolution and

Qualifications

• 6+ years of experience with SRE principles and tools including AWS, monitoring, DevOps and CI/CD, with toil identification.
• Proven experience as a Site Reliability Engineer, DevOps Engineer or similar role.
• Define and maintain SLI, SLO and SLA with business and engineering teams.
• Strong programming skills in Python, Go, Java or Ruby.
• Experience with cloud platforms (AWS, GCP, Azure) and container orchestration (Kubernetes, Docker).
• Proficient in incident handling, root cause analysis and runbooks.
• Good knowledge of networking and security concepts; familiar with Terraform and IaC.
• Experience with CI/CD pipelines and DevOps tools; strong collaboration with development and operations teams.
• Blameless postmortems and RCA practices; effective communication.

Responsibilities

• Provide end-to-end SRE support and monitoring for scalable services.
• Design and implement reliable, scalable architectures with telemetry and automation.
• Set up monitoring and alerting; proactively identify performance issues and toil.
• Collaborate with development teams to improve system reliability and architecture.
• Lead incident response, root cause analysis and permanent fixes with Runbooks.
• Maintain documentation for systems, processes, and procedures.
• Advocate for best practices in software development and operations.
• Create dashboards for infra/APM and end-to-end workflows.
• Ensure repeatability, traceability and transparency of components.

Skills

SRE principles

AWS

Kubernetes

CI/CD

Monitoring

Incident management

Programming: Python/Go/Java/Ruby

DevOps tools

Blameless postmortems

Networking & Security

Tools

Datadog

Splunk

Dynatrace

AppDynamics

Prometheus

Grafana

ELK Stack

CloudWatch

Gremlin

ThousandEyes

Lucidchart

PlantUML

Terraform

Jira

Shell Script

Linux

Bitbucket

Akamai

Job description

Mphasis is seeking an experienced Site Reliability Engineer to join the team in London. You will partner with Application Development and Operations to build scalable systems, automate toil, and improve reliability, availability and performance across services.

You will leverage AWS and Kubernetes with monitoring stacks (Datadog, Prometheus, Grafana, ELK) and IaC tooling (Terraform). Strong scripting, networking and incident management skills are essential for proactive issue resolution and