Senior Site Reliability Engineer - Kubernetes & Automation

20035 FactSet Europe Limited; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

FactSet is seeking a Lead Site Reliability Engineer to ensure the reliability, scalability, and performance of our systems. You will design robust infrastructure, automate processes, and drive engineering best practices in a hybrid London-based team.

You will monitor production, respond to incidents, define SLOs/SLIs, and partner with development to bake reliability in from the ground up. Strong Kubernetes and cloud experience are essential.

Qualifications

• Bachelor's degree in computer science or a relevant degree.
• Fluent in English, both verbal and written.
• Willingness to work in a hybrid model.

Responsibilities

• Monitor, maintain, and improve the reliability and availability of production systems.
• Respond to and resolve incidents, conducting thorough post-mortems to prevent recurrence.
• Define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
• Collaborate with development teams to build reliability into services from the ground up.
• Design and implement automation to reduce toil and improve operational efficiency.
• Participate in an on-call rotation to support critical systems.
• Contribute to capacity planning and performance optimization efforts.
• Document systems, processes, and runbooks to support the wider team.

Skills

Kubernetes

Incident response

Automation

DevOps culture

Cross-team collaboration

Education

Bachelor's degree in computer science or relevant degree

Tools

Helm

AWS

GCP

Azure

Prometheus

Grafana

OpenTelemetry

Terraform

Pulumi

Ansible

Job description

FactSet is seeking a Lead Site Reliability Engineer to ensure the reliability, scalability, and performance of our systems. You will design robust infrastructure, automate processes, and drive engineering best practices in a hybrid London-based team.

You will monitor production, respond to incidents, define SLOs/SLIs, and partner with development to bake reliability in from the ground up. Strong Kubernetes and cloud experience are essential.