Senior Single-Site Hard FM Contract Lead

Atlas Workplace Services; Milton Heights; On-site; GBP 68,000 - 90,000; Full time

Benefits offered by this job

Employee Ownership Trust (EOT)

Job summary

Atlas Workplace Services is seeking an experienced IFM Contract Manager (Hard Services) to lead the delivery of hard FM services on a single-site contract near Oxford. You will oversee a site-based team, ensuring service levels, KPIs, and client satisfaction are met.

Reporting to the Contract Director, you will drive continuous improvement, lead safety and compliance, and manage commercial performance across the contract.

Qualifications

• 3+ years leadership experience in a multi-discipline service environment.
• Financial control coordination with P&L responsibility.
• 3+ years corporate customer direct management, including reports & reviews.
• Experience using management information to support operational decisions.
• 3+ years managing Hard FM or Multi-Service operations.
• 3+ years working with CAFM systems (Planon or similar).
• Knowledge of building services regs and permits to work.
• Experience delivering to SFG20 standards.

Responsibilities

• Lead delivery of integrated hard FM services and ensure compliance with KPIs & SLAs.
• Build strong relationships with clients, subcontractors, and stakeholders.
• Oversee maintenance operations including planned, reactive and project works.

Skills

Leadership

Stakeholder management

Strategic thinking

People management

Communication

Education

Trade qualifications in M&E

NEBOSH General Certificate

IOSH Managing Safely

Tools

Planon CAFM

MS Excel

Job description

Atlas Workplace Services is seeking an experienced IFM Contract Manager (Hard Services) to lead the delivery of hard FM services on a single-site contract near Oxford. You will oversee a site-based team, ensuring service levels, KPIs, and client satisfaction are met.

Reporting to the Contract Director, you will drive continuous improvement, lead safety and compliance, and manage commercial performance across the contract.