Senior Shift Leader: Elevate Guest Experience & Lead Shifts

Hickorys Smokehouse; Horbury; On-site; GBP 14,000 - 22,000; Full time

Benefits offered by this job

Tip Jar included

Award-winning training

Birthday meal on us

Christmas Day off

25% team discount

Wellbeing support

Job summary

Hickory's Smokehouse is seeking a Senior Shift Leader to guide shifts, ensure exceptional guest experiences, and uphold strong operational execution. You will set standards on shift, support team development, and drive performance through clear communication and coaching.

The role includes acting as Manager on Duty when required and contributing to restaurant results. Hickory's is a fast-growing Southern-style group with award-winning training and great career progression.

Qualifications

• Leadership and guest service focus on shifts.
• Strong communication and coaching abilities.
• Experience in hospitality leadership is preferred.

Responsibilities

• Lead shifts and manage operations to ensure great guest experiences.
• Set standards on shift, coach team, and drive performance.
• Act as Manager on Duty when required and uphold people standards.

Job description

Hickory's Smokehouse is seeking a Senior Shift Leader to guide shifts, ensure exceptional guest experiences, and uphold strong operational execution. You will set standards on shift, support team development, and drive performance through clear communication and coaching.

The role includes acting as Manager on Duty when required and contributing to restaurant results. Hickory's is a fast-growing Southern-style group with award-winning training and great career progression.