Senior ServiceNow Transformation Lead

Morela Solutions; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Morela Solutions is seeking a senior ServiceNow professional to lead a major transformation for a global industrial powerhouse. You will drive executive-level initiatives while owning programme delivery, quality, and outcomes.

This role offers the autonomy to shape programme direction and engage directly with C-suite stakeholders. The position promises significant long-term potential with real exposure in a boutique consulting environment.

Qualifications

• Proven track record leading ServiceNow transformation programmes at enterprise scale.
• Deep expertise across ServiceNow modules such as ITSM, ITOM, or HRSD.
• Strong ability to communicate at C-suite level.

Responsibilities

• Lead the next phase of a large-scale ServiceNow transformation.
• Own delivery, quality, and outcomes as the primary programme lead.
• Manage senior and executive-level client relationships effectively.
• Translate complex requirements into scalable ServiceNow solutions.
• Drive governance and best practices across the programme.

Skills

Leading ServiceNow transformation programmes

Consulting pedigree

Deep ServiceNow expertise

Gravitas and communication skills

Leadership

Operating in complex environments

Job description

Morela Solutions is seeking a senior ServiceNow professional to lead a major transformation for a global industrial powerhouse. You will drive executive-level initiatives while owning programme delivery, quality, and outcomes.

This role offers the autonomy to shape programme direction and engage directly with C-suite stakeholders. The position promises significant long-term potential with real exposure in a boutique consulting environment.