Senior ServiceNow Developer: ITSM, Integrations & Automation

Netcompany; Birmingham; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany seeks a ServiceNow Developer to build high-quality solutions on the ServiceNow platform, covering ITSM, CSM, and related modules. The role balances delivery speed with sustainable architecture and requires strong hands-on development in a small team.

The candidate will design, implement, and maintain integrations via REST/SOAP, manage CMDB structures, and contribute to technical documentation and best practices. CAD certification is desirable.

Qualifications

• Strong hands-on ServiceNow development experience.
• Experience across multiple modules (not limited to one area).
• Experience building integrations and working with APIs.
• Solid understanding of CMDB and data structures.
• Proven ability to deliver independently in a senior capacity.
• ServiceNow Certified Application Developer (CAD) – desirable.
• Data foundations - mandatory.

Responsibilities

• Design and develop solutions across the ServiceNow platform.
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.).
• Build reusable, scalable components using out-of-the-box functionality.
• Minimise customisation and avoid introducing technical debt.
• Develop and maintain integrations (REST/SOAP APIs, external systems).
• Work closely with architects to align on design standards and guardrails.
• Troubleshoot and resolve platform issues.
• Contribute to documentation and knowledge sharing.

Skills

ServiceNow

APIs

CMDB

Senior developer

Documentation

Education

ServiceNow CAD (desirable)

Tools

REST APIs

SOAP APIs

Job description

Netcompany seeks a ServiceNow Developer to build high-quality solutions on the ServiceNow platform, covering ITSM, CSM, and related modules. The role balances delivery speed with sustainable architecture and requires strong hands-on development in a small team.

The candidate will design, implement, and maintain integrations via REST/SOAP, manage CMDB structures, and contribute to technical documentation and best practices. CAD certification is desirable.