ServiceNow Developer

Netcompany; Birmingham; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany seeks a ServiceNow Developer to build high-quality solutions on the ServiceNow platform, covering ITSM, CSM, and related modules. The role balances delivery speed with sustainable architecture and requires strong hands-on development in a small team.

The candidate will design, implement, and maintain integrations via REST/SOAP, manage CMDB structures, and contribute to technical documentation and best practices. CAD certification is desirable.

Qualifications

• Strong hands-on ServiceNow development experience.
• Experience across multiple modules (not limited to one area).
• Experience building integrations and working with APIs.
• Solid understanding of CMDB and data structures.
• Proven ability to deliver independently in a senior capacity.
• ServiceNow Certified Application Developer (CAD) – desirable.
• Data foundations - mandatory.

Responsibilities

• Design and develop solutions across the ServiceNow platform.
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.).
• Build reusable, scalable components using out-of-the-box functionality.
• Minimise customisation and avoid introducing technical debt.
• Develop and maintain integrations (REST/SOAP APIs, external systems).
• Work closely with architects to align on design standards and guardrails.
• Troubleshoot and resolve platform issues.
• Contribute to documentation and knowledge sharing.

Skills

ServiceNow

APIs

CMDB

Senior developer

Documentation

Education

ServiceNow CAD (desirable)

Tools

REST APIs

SOAP APIs

Job description

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in the UK and can count 18% of the FTSE 100 as clients, delivering services across several different sectors.

Netcompany have ambitious growth plans for the next few years and will continue to win and deliver multi-million-pound projects, offering a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding career

Job Description

The ServiceNow Developer is responsible for building high-quality, maintainable solutions using best-practice patterns. This role must balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy.

Key Responsibilities

• Design and develop solutions across the ServiceNow platform
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.)
• Build reusable, scalable components using out-of-the-box functionality
• Minimise customisation and avoid introducing technical debt
• Develop and maintain integrations (REST/SOAP APIs, external systems)
• Work closely with architects to align on design standards and guardrails
• Troubleshoot and resolve platform issues
• Contribute to documentation and knowledge sharing

Required Experience

• Strong hands‑on ServiceNow development experience
• Experience across multiple modules (not limited to one area)
• Experience building integrations and working with APIs
• Solid understanding of CMDB and data structures
• Proven ability to deliver independently in a senior capacity
• ServiceNow Certified Application Developer (CAD) – desirable
• Data foundations - mandatory

Key Attributes

• Delivery-focused and practical
• Avoids over‑engineering
• Comfortable operating as a senior developer in a small team
• Understands trade‑offs between speed and sustainability
• Proactive in improving how things are built
• Delivers clean, maintainable solutions from the outset
• Uses out-of-the-box patterns wherever possible

Additional Information

Netcompany Academy

Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine‑tune your strategic acumen.

As you progress through the content, you’ll naturally take on more responsibility and network with your peers.

Benefits include

• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier‑free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [emailprotected] .