Senior ServiceNow Architect & Strategic Lead

Methods Business and Digital Technology; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

LinkedIn Learning access

Wellness program

Pension Salary Exchange Scheme

Life Assurance 4x base salary

Private Medical Insurance (family)

Worldwide Travel Insurance (family)

25 days time off

Office social events

Job summary

Methods is seeking a ServiceNow Architect to drive architectural guidance and oversight across multiple client projects. You will lead the ServiceNow Practice, mentor developers and architects, and participate in technical consultancy as needed.

As part of the Leadership team, you will line-manage resources, review performance, and shape career paths while delivering high-quality ServiceNow solutions and contributing to bids and roadmaps.

Qualifications

• Extensive experience in consulting / professional services and technical delivery.
• Proven track record delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect.
• Experience leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions.
• Certified ServiceNow System Administrator.
• Certified Implementation Specialist in ITSM/ITOM/ITBM/SAM/HR.
• Certified in ITIL Foundation (v3 or v4).
• Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and AngularJS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages.
• Deep understanding of technologies for ServiceNow integration: Integration Hub, SSO, Web Services, LDAP, JDBC.
• Experience delivering solutions in complex client environments.
• Understanding of business analysis techniques and approaches.
• Experience of agile and traditional software and project methodologies.
• Line management experience preferable.
• Ability to author clear and comprehensive documentation.
• Able to communicate with impact to influence stakeholders.
• Strong negotiator, influencer and team player in time-critical situations.
• Strong drive and resilience to achieve goals and develop expertise.

Responsibilities

• Provide senior technical leadership, line management and mentoring for developer resources.
• Define technical solutions at architectural and design detail levels.
• Deliver compelling solution demonstrations across the ServiceNow platform.
• Assist development teams in resolving complex issues across project lifecycles.
• Encourage continuous knowledge growth around ServiceNow through certification.
• Support presales opportunities, bids, proposals and case studies.
• Contribute to ServiceNow-based product roadmaps.
• Ensure compliance with best practice standards for solution architecture.
• Share knowledge across functions and build a wider network within the firm.

Skills

ServiceNow

JavaScript

CSS

AngularJS

Scripting

Leadership

Consulting

Education

Certified ServiceNow System Administrator

Certified Implementation Specialist (ITSM/ITOM/ITBM/SAM/HR)

ITIL Foundation (v3/v4)

Tools

Integration Hub

SSO

Web Services

LDAP

JDBC

Job description

Methods is seeking a ServiceNow Architect to drive architectural guidance and oversight across multiple client projects. You will lead the ServiceNow Practice, mentor developers and architects, and participate in technical consultancy as needed.

As part of the Leadership team, you will line-manage resources, review performance, and shape career paths while delivering high-quality ServiceNow solutions and contributing to bids and roadmaps.