Senior ServiceNow Architect - Secure Transformation Lead

FBI &TMT; Farnborough; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

5 days onsite per week

Competitive salary

Comprehensive benefits package

Job summary

FBI &TMT in Farnborough, Hampshire, is seeking an experienced Technical ServiceNow Architect for a high-security transformation programme. The role oversees architecture design, migration strategy, and governance across ServiceNow capabilities, ensuring scalable and compliant solutions.

You will engage with senior stakeholders, lead technical discovery, and drive designs for on-prem to cloud migrations in a highly regulated setting. Onsite work is required with clear DV/SC considerations.

Qualifications

• Proven experience operating as a Technical Architect, Solution Architect, or Lead Architect within ServiceNow environments.
• Demonstrable experience leading large-scale ServiceNow migration programmes.

Responsibilities

• Lead end-to-end technical architecture for a major ServiceNow migration programme.
• Define and maintain the ServiceNow technical strategy, architecture roadmap, and governance framework.
• Design scalable, secure, resilient, and supportable platform solutions aligned to industry best practice.
• Provide architectural oversight across platform configuration, integrations, infrastructure, and data migration activities.
• Lead technical discovery workshops with business and technology stakeholders.
• Produce high-level and low-level designs, solution architectures, and technical documentation.
• Define migration strategies from existing on-premise environments while minimising operational disruption.
• Ensure compliance with security, regulatory, and governance requirements within a secure environment.
• Review and approve technical designs produced by development and engineering teams.
• Act as the senior technical authority for architecture decisions and platform standards.
• Collaborate with programme managers, technical leads, infrastructure teams, and external suppliers to ensure successful project delivery.
• Identify technical risks and implement mitigation strategies throughout the programme lifecycle.
• Support testing, deployment, transition, and operational readiness activities.

Skills

ITSM

ITOM

CMDB

Workflows

Platform integrations

Tools

ServiceNow

Job description

FBI &TMT in Farnborough, Hampshire, is seeking an experienced Technical ServiceNow Architect for a high-security transformation programme. The role oversees architecture design, migration strategy, and governance across ServiceNow capabilities, ensuring scalable and compliant solutions.

You will engage with senior stakeholders, lead technical discovery, and drive designs for on-prem to cloud migrations in a highly regulated setting. Onsite work is required with clear DV/SC considerations.