Senior Service Manager, Complex Needs — Multi-Site Lead

Right Match Recruitment Group; Greater Manchester; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Flexible holiday purchase

Induction to Care Certificate

Learning & development programs

Free training in Social Care

DBS check

Employee assistance programme

Awards evening

Employee recognition schemes

Carer progression

Job summary

Right Match Recruitment Group is seeking a Senior Service Manager (Complex Needs) based in Greater Manchester with travel across the region. The role involves oversight of multiple supported living services and leadership in service development, ensuring high standards and regulatory compliance.

The ideal candidate will have Level 5 Health & Social Care qualification (or equivalent), a Level 3+ management qualification, and proven experience as a CQC Registered Manager, with multi-site

Qualifications

• Level 5 Health & Social Care qualification (or equivalent).
• Management qualification (Level 3+) or equivalent.
• Experience as a CQC Registered Manager is essential.
• Multi-site management experience in complex needs services.
• Experience with safeguarding, inspections and statutory authorities.
• Demonstrated financial and people management experience.
• Hold a full UK driving licence and access to a vehicle.

Responsibilities

• Oversee and support multiple supported living services.
• Lead service development, start-ups and transitions with Locality and New Business.
• Ensure services meet or exceed CQC and regulatory standards.
• Coach, mentor and develop Registered Managers, Service Managers and frontline staff.
• Build strong relationships with commissioners, local authorities and professionals.
• Manage budgets, risks, quality assurance and continuous service improvement.
• Contribute to regional Senior Management Team discussions.
• Lead or support complex HR investigations when required.

Education

Level 5 Health & Social Care qualification (or equivalent)

Management/Leadership qualification (Level 3+)

Experience as a CQC Registered Manager

Multi-site management experience

Safeguarding, inspections & statutory authorities

Financial & people management experience

Full UK driving licence

Job description

Right Match Recruitment Group is seeking a Senior Service Manager (Complex Needs) based in Greater Manchester with travel across the region. The role involves oversight of multiple supported living services and leadership in service development, ensuring high standards and regulatory compliance.

The ideal candidate will have Level 5 Health & Social Care qualification (or equivalent), a Level 3+ management qualification, and proven experience as a CQC Registered Manager, with multi-site