Senior Service Journey Data Leader (Hybrid)

Description This; Glasgow, Camden Town, Swindon; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private medical insurance

A highly competitive pension

Annual performance-related bonus

Training and development

Salary sacrifice scheme

Life assurance

Wellhub – health and wellness options

Up to 2 days paid volunteering a year

Job summary

Nationwide is seeking a senior, hands-on data leader to set the direction and lead the data selections capability within the Service Journey Orchestration team. You will combine coding with strategic technical direction to deliver high-quality outputs aligned with the operational plan.

You will lead a team across business, data, engineering, governance and risk to embed safe, effective data solutions across the Society, in a hybrid working model across Swindon, London or Glasgow offices.

Qualifications

• Proven experience developing and service journey selections using Python and SQL.
• Experience using GitHub with version control, code reviews, testing and CI/CD practices.
• Strong understanding of communication data selections and the controls required.
• Experience designing and executing testing, evaluation and quality assurance approaches.
• Proven ability to assess new technologies through proof‑of‑concepts and translate findings into scalable solutions.
• Experience working within multidisciplinary teams, including product, engineering, data, security and risk stakeholders.

Responsibilities

• Lead development and management of a service journey orchestration programme to meet strategic ambitions.
• Define and deliver opportunities for increased personalisation across service journeys and channels.
• Lead data solutions underpinning the orchestration with robust control and transparency.

Skills

Python

SQL

GitHub

CI/CD

Data governance

Testing design

Stakeholder management

Databricks

Anomaly detection

Financial services experience

Tools

Databricks

Job description

Nationwide is seeking a senior, hands-on data leader to set the direction and lead the data selections capability within the Service Journey Orchestration team. You will combine coding with strategic technical direction to deliver high-quality outputs aligned with the operational plan.

You will lead a team across business, data, engineering, governance and risk to embed safe, effective data solutions across the Society, in a hybrid working model across Swindon, London or Glasgow offices.