Senior Service Engineer - Water & Sewage Systems

PPM Recruitment; Chilton Polden; Sur place; GBP 42 000 - 65 000; Plein temps

Résumé du poste

WCI seeks a Senior Service Engineer to lead our service team and ensure top-quality work by engineers. Based mainly at the Wiveliscombe office, you will support on-site engineers by phone, diagnose faults and quote follow-on work, and conduct field inspections, maintenance, and commissioning as needed.

You will mentor trainees, develop service procedures, and ensure safe, efficient delivery in line with company policies. UK travel may be required and weekend work is possible.

Qualifications

• Knowledge of package sewage treatment plants, pump stations and related equipment.
• Minimum five years' mechanical and electrical experience.
• 18th Edition or equivalent electrical qualification.
• SSSTS or SMSTS qualification.
• Strong problem-solving and analytical skills.
• Able to price and quote jobs.
• Good communication with customers and colleagues.
• Computer literate and proficient with MS Office.
• Independent, reliable and good time management.
• Interest in water industry and environmental issues.
• Full, clean driving licence.
• Based near Wiveliscombe, TA4 area preferred.
• Able to participate in UK on-call rota and travel as needed.
• Occasional weekend work may be required.

Responsabilités

• Provide technical support and advice to customers and on-site engineers.
• Diagnose faults, repair, maintain and commission sewage/water pumping systems.
• Perform pre-service inspections and define required actions.
• Produce detailed service reports with costed recommendations.
• Quote additional field work and refer complex opportunities to sales.
• Prepare RAMS and order sheets for jobs.
• Train and coach junior engineers, ensuring service quality.
• Help develop technical documentation and service procedures.
• Ensure all work complies with safety policies and regulations.
• Build strong customer relationships and promote WCI products/services.
• Respond to emergencies and participate in the on-call rota.

Connaissances

Sewage treatment plants

5+ years experience

18th Edition

SSSTS/SMSTS

Problem solving

Quoting

Communication

Computer literacy

Time management

Water industry knowledge

Driving licence

On-call rota

UK travel

Weekend work

Outils

Excel

Word

Description du poste

WCI seeks a Senior Service Engineer to lead our service team and ensure top-quality work by engineers. Based mainly at the Wiveliscombe office, you will support on-site engineers by phone, diagnose faults and quote follow-on work, and conduct field inspections, maintenance, and commissioning as needed.

You will mentor trainees, develop service procedures, and ensure safe, efficient delivery in line with company policies. UK travel may be required and weekend work is possible.