Senior Service Engineer

mDeals; Wellingborough; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Service Engineer to enhance their engineering team in Wellingborough. This role involves ensuring the smooth operation of a busy workshop, supervising engineers, and maintaining a modern hire fleet. You will be responsible for conducting inspections, producing reports, and managing workloads, all while prioritizing customer satisfaction and safety. If you have supervisory experience and a strong background in mechanical, electrical, and hydraulic systems, this is an exciting opportunity to contribute to a leading provider of powered access rental equipment.

Qualifications

• Supervisory experience in a busy workshop with engineers.
• Qualified to NVQ level 3 or equivalent in maintenance/engineering.

Responsibilities

• Assist in the smooth running of the workshop.
• Ensure coverage for servicing and maintenance of the fleet.
• Carry out pre-delivery inspections and produce reports.

Skills

Supervisory Skills

Mechanical Systems Knowledge

Electrical Systems Knowledge

Hydraulic Systems Knowledge

Interpersonal Skills

Customer Service Orientation

Problem Solving

Education

NVQ Level 3 in Maintenance Engineering

Job description

mDeals Wellingborough, England, United Kingdom

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mDeals Wellingborough, England, United Kingdom

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We require an experienced and qualified Senior Service Engineer to join our team in Wellingborough. Working alongside the Location Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations.

Responsibilities include:

1. Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
2. Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
3. Carry out pre-delivery inspections (PDI) of each machine at depot or on site as required.
4. Produce monthly plant inspection reports and service schedules, and organise workload of engineers to ensure all work is completed in accordance with company policies.
5. Maintain the appearance of the fleet to corporate standards.
6. Offer guidance and support in response to customer breakdown calls.
7. Locate spares required, ensuring that CE rating, where applicable, is not compromised.
8. Follow the guidelines set out in the Quality and Health and Safety policy.
9. Maintain basic stock control system for the workshop spares.
10. Identify training and development needs of workshop personnel.
11. Support depot engineers with technical help and advice.

About you:

1. Supervisory experience in a busy workshop and supervising engineers/technicians with the ability to set high standards.
2. Previous experience in Powered Access industry or other construction plant hire.
3. Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
4. The ability to prioritise and work well under pressure.
5. Experience in mechanical, electrical, and hydraulic systems is desired.
6. Good interpersonal skills and an understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country, and our wealth of experience partnering with companies in various sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. Our customers can depend on us to provide the right solution to support their every working at height need.

At Nationwide Platforms, your safety is our priority. Our award-winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work. Through long-standing partnerships with manufacturers, we provide equipment that leads the industry in safety innovations, including secondary guarding systems, Harness ON?, Material Handling Attachments (MHAs), and SkySentry? control and monitoring systems.

We support an inclusive and diverse organization and are committed to equal opportunities for our employees, recognizing that our people are our greatest asset.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Repair and Maintenance