Senior Service Engineer

Northampton Business Directory; Wellingborough; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Senior Service Engineer, where you'll lead a dynamic team in ensuring the smooth operation of a busy workshop. This role involves overseeing the maintenance of a modern hire fleet, conducting pre-delivery inspections, and producing inspection reports. With a commitment to safety and excellence, you'll play a key role in providing top-notch service to customers while fostering a collaborative environment. If you're passionate about engineering and leadership, this is an exciting opportunity to make a significant impact in a thriving industry.

Qualifications

• Supervisory experience in a busy workshop environment.
• Qualified to NVQ Level 3 or equivalent in maintenance/engineering.

Responsibilities

• Assist in daily operations of the workshop and lead the engineering team.
• Ensure timely completion of servicing and maintenance tasks.

Skills

Supervisory experience

Mechanical systems

Electrical systems

Hydraulic systems

Interpersonal skills

Customer service

Education

NVQ Level 3 in Maintenance Engineering

Job description

Senior Service Engineer

We require an experienced and qualified Senior Service Engineer to join our team in Wellingborough. Working alongside the Location Service Manager, you will be responsible for leading the engineering team and ensuring the smooth operation of our busy workshop to maintain our fleet and meet customer expectations.

Responsibilities include:

1. Assist the Location Service Manager in the daily operations of the workshop.
2. Ensure 100% coverage for servicing and maintaining our modern hire fleet.
3. Carry out pre-delivery inspections (PDI) of each machine at the depot or on-site as required.
4. Produce monthly plant inspection reports and service schedules; organize engineers' workload to ensure timely completion of all tasks in accordance with company policies.
5. Maintain the fleet's appearance to corporate standards.
6. Provide guidance and support in response to customer breakdown calls.
7. Locate spare parts, ensuring CE rating compliance where applicable.
8. Follow the guidelines outlined in the Quality and Health & Safety policies.
9. Maintain a basic stock control system for workshop spares.
10. Identify training and development needs of workshop personnel.
11. Support depot engineers with technical assistance and advice.

About you:

1. Supervisory experience in a busy workshop, with the ability to lead engineers/technicians to high standards.
2. Previous experience in the Powered Access industry or related construction plant hire.
3. Qualified to NVQ Level 3 or equivalent in a maintenance/engineering discipline.
4. Ability to prioritize tasks and work effectively under pressure.
5. Experience in mechanical, electrical, and hydraulic systems is desirable.
6. Good interpersonal skills and a strong understanding of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of Powered Access rental equipment, with the largest fleet, widespread depots, and extensive experience across sectors including Construction, Warehousing & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. We are committed to providing the right solutions to support working at height safely.

At Nationwide Platforms, safety is our top priority. Our BlueSky Solutions and Training division offers access to the latest safety innovations, including secondary guarding systems, Harness ON, Material Handling Attachments (MHAs), and the SkySentry monitoring system. We are dedicated to an inclusive and diverse workforce and believe our people are our greatest asset.