Senior Service Designer — Public Services with Impact

DWP Digital; Lancashire; On-site; GBP 52,000 - 78,000; Full time

Job summary

DWP Digital is hiring a Senior Service Designer based in Blackpool, Lancashire. This is a full-time opportunity (£65,000).

Join DWP and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. You will work with multidisciplinary teams to understand user needs, map journeys, define service blueprints, and ensure solutions meet public sector standards.

Responsibilities

• Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK.

Job description

DWP Digital is hiring a Senior Service Designer based in Blackpool, Lancashire. This is a full-time opportunity (£65,000).

Join DWP and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. You will work with multidisciplinary teams to understand user needs, map journeys, define service blueprints, and ensure solutions meet public sector standards.