Senior Service Designer

Version 1; Belfast; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative consultancy is seeking a Senior Service Designer to join their dynamic team in Belfast. This role offers the chance to work on GDS projects for public sector clients, focusing on user-centered design and collaboration within agile teams. You will engage with users and stakeholders to create impactful products and services, ensuring adherence to design standards and accessibility principles. With a strong emphasis on employee well-being and career development, this forward-thinking company provides a supportive environment for growth. If you're passionate about design and looking to make a difference, this opportunity is perfect for you.

Benefits

Hybrid Working

Business Travel Allowances

Tech Schemes

Private Medical Insurance

Life Insurance

Free Eye Tests

Certification Incentives

Profit Sharing

Career Development Programs

Qualifications

• Strong portfolio demonstrating user understanding and design standards.
• Experience in user research and collaboration with stakeholders.

Responsibilities

• Collaborate with users and stakeholders to design products and services.
• Work within multidisciplinary, agile teams on GDS projects.

Skills

Design Thinking

User Research

Prototyping

Inclusive Design Principles

Stakeholder Communication

Agile Methodologies

Job description

Version 1 Belfast, Northern Ireland, United Kingdom

Senior Service Designer

Version 1 Belfast, Northern Ireland, United Kingdom

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Company Description
Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We have strategic technology partnerships with Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. As an award-winning employer, we prioritize our employees and foster a digital-first environment. Our recent awards include the Innovation Partner of the Year 2023, Microsoft Modernising Applications Partner of the Year 2023, AWS Collaboration Partner of the Year - EMEA 2023, and Best Workplaces for Women 2023.

We are a rapidly growing consultancy focusing on digital, data, and cloud services, offering exciting opportunities for skilled professionals to join our expanding teams.

Job Description

We are seeking a versatile Service Designer to join us permanently. The ideal candidate will work effectively within multidisciplinary, agile teams on GDS projects for our public sector clients. Your role involves collaborating with users and stakeholders to design products and services, considering whole journey experiences and individual design components. A strong portfolio demonstrating user understanding, adherence to design standards, and effective communication of design decisions is essential.

Please note: Eligibility for Security Clearance is required, typically necessitating 5 years of continuous UK address history, with no periods of 30 days or more outside the UK.

Qualifications and Skills

• Strong understanding of design thinking and evidence-based design approaches.
• Experience in conducting user research and collaborating with user researchers to ensure usability and accessibility.
• Ability to create and iterate prototypes, evaluate concepts, and communicate effectively with stakeholders.
• Knowledge of accessible and inclusive design principles, with the ability to evaluate designs against accessibility standards.
• Understanding of design standards relevant to the sector, including UK public sector standards and GDS assessment processes.
• Proven consultancy skills in communicating design processes and managing stakeholders.
• Experience working within agile, multidisciplinary teams, aligning design work with agile workflows.

Additional Information

We offer comprehensive benefits including hybrid working, business travel allowances, tech schemes, private medical and life insurance, free eye tests, certification incentives, profit sharing, and career development programs. Our culture emphasizes employee well-being, growth, and inclusion.

To apply, contact Ashley Smith at [e-mail].

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting