Senior Service Charge Accountant

Places for People; Hoddesdon; Sur place; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

27 days holiday

Healthcare cashback plan

Study sponsorship

Pension scheme & life assurance

Our Place Rewards benefits

Résumé du poste

Residential Management Group (RMG) is seeking an experienced Senior Technical Accountant to own the financial onboarding of new managements and to support the preparation of service charge accounts across our portfolio. This office-based role is based in Hoddesdon, with a detailed focus on accuracy and timely reporting.

You will analyse data from previous managing agents, load financial information onto our systems, and collaborate with auditors, property managers and clients to resolve queries

Qualifications

• Experience preparing service charge accounts and handling audit queries.
• Understanding of leases and industry best practice for service charge accounts.
• Strong analytical skills and meticulous attention to detail.
• Excellent organisation and time management with ability to juggle priorities.
• Ability to make evidence-based decisions independently and with others.
• Excellent communication and customer service orientation.

Responsabilités

• Analyse and reconcile financial data from previous managing agents to ensure completeness and accuracy.
• Load financial information onto our finance systems, including customer debt.
• Prepare the first set of accounts for new managements by consolidating data from prior agents and RMG.
• Liaise with auditors, Property Managers and clients to resolve queries and ensure timely completion of accounts.
• Identify missing financial information and coordinate with teams to obtain it.
• Support the preparation of key client service charge accounts as needed.
• Assist with executive, high-risk and contentious complaints as required.
• Provide escalation for complex queries from internal and external customers.
• Ensure work complies with company processes, procedures and policies.

Connaissances

Service charge accounting

Analytical skills

Attention to detail

Excel

Communication skills

Outils

Microsoft Word

Outlook

Description du poste

Are you an experienced service charge accountant who enjoys getting into the detail, solving complex financial queries and making sure everything adds up?

We're looking for a Senior Technical Accountant to join Residential Management Group (RMG). This is a great opportunity to take ownership of the financial onboarding of new managements, ensuring financial data is accurate from day one and supporting the preparation of service charge accounts across our portfolio.

You'll play an important role in analysing and reconciling financial information received from previous managing agents, loading financial data onto our systems and preparing the first set of accounts for newly established sites. You'll also work closely with auditors, Property Managers and clients, making this a varied role where you can put both your technical accounting knowledge and relationship-building skills to good use.

Where will I be working?

This is an office-based working 5 days a week at our offices in Hoddesdon (EN11 0DR)

What you'll be doing

As our Senior Technical Accountant, you'll be responsible for:

• Analysing and reconciling financial data received from previous managing agents, ensuring information is complete and accurate.
• Loading financial information onto our finance systems, including customer debt.
• Preparing the first set of accounts for new managements, bringing together previous agent and RMG financial data.
• Liaising with auditors, Property Managers and clients to resolve queries and ensure accounts can be completed accurately and efficiently.
• Identifying missing financial information and working with teams across the wider business to obtain what is required.
• Supporting the preparation of key client service charge accounts where required.
• Assisting with executive, high-risk and contentious complaints.
• Providing an escalation point for complex queries and problems from both internal and external customers.
• Ensuring work is completed in line with company processes, procedures and policies.

What we're looking for

We're looking for someone with strong technical knowledge of service charge accounting who can confidently manage detailed financial information while building effective relationships with colleagues, clients and external partners.

Essential Criteria -

• Previous experience preparing service charge accounts, including dealing with accountant and audit queries.
• An understanding of ensuring service charge accounts comply with leases and industry best practice.
• Strong analytical skills and excellent attention to detail.
• Good organisation and time management skills, with the ability to manage competing priorities.
• The confidence to make evidence-based decisions both independently and collaboratively.
• Excellent communication skills and a strong commitment to delivering great customer service.
• Intermediate-level Microsoft Excel skills, alongside confidence using Microsoft Word and Outlook.

If you're an experienced service charge accounting professional looking for a role where you can use your technical expertise, tackle complex challenges and make a real impact across a varied property portfolio, we'd love to hear from you.

What does RMG have offer you?

You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!