Senior Service Charge Accountant

Residential Management Group; Hoddesdon; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

27 days holiday

Healthcare cashback

Study sponsorship

Pension and life cover

Our Place Rewards

Job summary

Residential Management Group (RMG) is seeking a Senior Technical Accountant to own the financial onboarding of new managements and support service charge accounts across the portfolio. This role is office-based, 5 days a week at our Hoddesdon offices, with a commitment to an inclusive recruitment process and flexible start times where possible.

You will load data into finance systems, liaise with auditors and clients, and ensure the accuracy of complex financial information from day one.

Qualifications

• Experience preparing service charge accounts.
• Understanding leases and industry best practice.
• Excellent client service orientation.

Responsibilities

• Analyse and reconcile financial data from previous managing agents.
• Load financial information onto our finance systems, including customer debt.
• Prepare the first set of accounts for new managements.
• Liaise with auditors, Property Managers and clients to resolve queries.
• Identify missing financial information across the wider business.
• Support preparation of key client service charge accounts.

Skills

Service charge accounting

Analytical skills

Attention to detail

Time management

Communication skills

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

We’re looking for a Senior Technical Accountant to join Residential Management Group (RMG). This is a great opportunity to take ownership of the financial onboarding of new managements, ensuring financial data is accurate from day one and supporting the preparation of service charge accounts across our portfolio.

Where will I be working?

This is an office-based working 5 days a week at our offices in Hoddesdon (EN11 0DR)

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on #####.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

What you’ll be doing

As our Senior Technical Accountant, you’ll be responsible for:

• Analysing and reconciling financial data received from previous managing agents, ensuring information is complete and accurate.
• Loading financial information onto our finance systems, including customer debt.
• Preparing the first set of accounts for new managements, bringing together previous agent and RMG financial data.
• Liaising with auditors, Property Managers and clients to resolve queries and ensure accounts can be completed accurately and efficiently.
• Identifying missing financial information and working with teams across the wider business to obtain what is required.
• Supporting the preparation of key client service charge accounts where required.
• Assisting with executive, high-risk and contentious complaints.
• Providing an escalation point for complex queries and problems from both internal and external customers.
• Ensuring work is completed in line with company processes, procedures and policies.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

Are you an experienced service charge accountant?

Are you an experienced service charge accountant who enjoys getting into the detail, solving complex financial queries and making sure everything adds up? We’re looking for someone with strong technical knowledge of service charge accounting who can confidently manage detailed financial information while building effective relationships with colleagues, clients and external partners.

Essential Criteria

• Previous experience preparing service charge accounts, including dealing with accountant and audit queries.
• An understanding of ensuring service charge accounts comply with leases and industry best practice.
• Strong analytical skills and excellent attention to detail.
• Good organisation and time management skills, with the ability to manage competing priorities.
• The confidence to make evidence-based decisions both independently and collaboratively.
• Excellent communication skills and a strong commitment to delivering great customer service.
• Intermediate-level Microsoft Excel skills, alongside confidence using Microsoft Word and Outlook.

If you’re an experienced service charge accounting professional looking for a role where you can use your technical expertise, tackle complex challenges and make a real impact across a varied property portfolio, we’d love to hear from you.

Benefits

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

Safeguarding

At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.