Senior Server & Team Leader — Elevate Guest Experience

KONG; Greater London; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Team meal with every shift

Competitive salary including tronc

Flexible five-day schedule

Job summary

Kong in Shoreditch, London is hiring hosts, servers and bar staff to join a fast-paced, service-driven team. You’ll own your section, manage guests from first teapot to last round, and help ensure smooth service while upholding high standards.

Ideal candidates have at least 1 year in a busy restaurant or pub, with strong menu knowledge and a collaborative mindset. Flexible shifts, good communication, and adherence to allergy procedures are essential.

Qualifications

• At least 1 year experience serving in a busy restaurant or pub.
• Own your section and manage service from start to finish.
• Know the menu thoroughly to guide first-timers and delight regulars.
• Take allergens seriously and follow the defined process.
• Be a strong team player and communicate as shifts change.

Responsibilities

• Maintain your section and keep the floor moving smoothly across the shift.
• Guide guests with confidence from first teapot to last round.
• Ensure allergen procedures are followed consistently.
• Collaborate with the team to keep the room coordinated.

Skills

Experience in busy restaurant serving

Own your section / service flow

Menu knowledge

Allergen handling

Team player

Job description

Kong in Shoreditch, London is hiring hosts, servers and bar staff to join a fast-paced, service-driven team. You’ll own your section, manage guests from first teapot to last round, and help ensure smooth service while upholding high standards.

Ideal candidates have at least 1 year in a busy restaurant or pub, with strong menu knowledge and a collaborative mindset. Flexible shifts, good communication, and adherence to allergy procedures are essential.