Senior Security Service Engineer — Impactful Field Tech

Johnson Controls, Inc.; United Kingdom; Remote; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

25 days holiday + bank holidays

Pension matched up to 7%

Training and development

Staff referral bonus £2,000

Fully funded certifications

Job summary

Johnson Controls is seeking a Service Engineer - Security to deliver on-site technical security engineering support for client sites. You will diagnose faults, perform PPM tasks, and coordinate vendor support to ensure timely resolutions while maintaining documentation and risk assessments.

The role requires installation and commissioning experience with C‑Cure 9000, CCTV systems (Avigilon preferred) and Honeywell Galaxy intruder equipment.

Qualifications

• Detailed technical experience with installing, maintaining and commissioning C‑Cure 9000 at level 3.
• Experience installing, maintaining and commissioning CCTV systems and servers — Avigilon preferred.
• Experience with Honeywell Galaxy intruder equipment and networked security systems.

Responsibilities

• Provide technical security engineering support on client sites.
• Diagnose security equipment faults against SLAs and perform planned preventative maintenance.
• Oversee third-party contractors and manage spares, reports and site documentation.
• Attend client and team meetings; maintain asset registers and risk assessments.
• Be on-call one week in four and handle out-of-hours work as required.

Skills

C-Cure 9000

CCTV systems

Honeywell Galaxy

Network infrastructure

IT systems

On-call availability

Shift pattern

Avigilon

Education

C-Cure Level 3

Tools

Avigilon CCTV

Job description

Johnson Controls is seeking a Service Engineer - Security to deliver on-site technical security engineering support for client sites. You will diagnose faults, perform PPM tasks, and coordinate vendor support to ensure timely resolutions while maintaining documentation and risk assessments.

The role requires installation and commissioning experience with C‑Cure 9000, CCTV systems (Avigilon preferred) and Honeywell Galaxy intruder equipment.