Senior Secretary

Betsi Cadwaladr University Health Board; Llandudno; On-site; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity for an experienced Senior Secretary at Betsi Cadwaladr University Health Board. This role requires excellent secretarial and organizational skills to support the Associate Director. You will manage diaries, communication and build relationships, with a focus on delivering a high-quality service in a busy health environment.

Qualifications

• Experience of providing a comprehensive administrative service at a high level.
• Strong decision-making skills and ability to work unsupervised.
• Excellent typing skills and experience of using office procedures.

Responsibilities

• Provide high-level secretarial services to the Central IHC Management Team.
• Manage diary, meetings and communication for the Associate Director.
• Build strong working relationships with stakeholders and senior managers.

Skills

Communication

Organizational skills

Customer care skills

Education

RSA III / NVQ 3 Qualification or equivalent

GCSE/ GCE at grade C or above including English and Maths

Diploma in Office administration

Tools

Microsoft Office

Word Processing skills

Job description

19 hours ago Be among the first 25 applicants

Job Overview

Job Overview

An exciting opportunity has arisen for an enthusiastic and experienced Senior Secretary to provide support to the Associate Director for Intermediate Care Services and Specialist Medicine and their senior management team within the Central Integrated Health Community.

As the main point of contact for the Associate Director, this key role requires excellent secretarial, communication and organisational skills. Duties will include diary management, supporting meetings and email management. You will also need to have a flexible approach to work, having the ability to assess situations, prioritise incoming information, address issues directly and escalate issues to the Associate Director as appropriate.

Excellent people and organisational skills are essential including the ability to build strong working relationships with senior managers, stakeholders and key administrative staff. You will be a team player and be able to work on your own initiative and manage a complex and onerous workload.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Providing high level secretarial services to the Central IHC Management Team for Betsi Cadwaladr University Health Board.

Communicates with organisations and individuals from inside and outside of the Health Board.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria

• RSA III / NVQ 3 Qualification or equivalent.
• GCSE/ GCE at grade C or above including English and Maths.
• Diploma in Office administration or demonstrable knowledge and experience to diploma level
  
  

Desirable criteria

• Typewriting/word processing qualification.
• NVQ or equivalent in Administration.
• Advanced ECDL Certificate.
• Audio Typing.
• Certificate in supervision or management
• ECDL Qualification.
• Ability to communicate in Welsh
  
  

Experience

Essential criteria

• Experience of using Microsoft office package including word, excel and powerpoint.
• Experience at a high level of providing a comprehensive administrative/PA service.
• Experience of setting up and using filing/IT systems
• Familiar with office procedures & deadlines
  
  

Desirable criteria

• Previous experience of working as Administrator / PA to an Executive Director or equivalent.
• Previous experience of working within the NHS.
  
  

Skills

Essential criteria

• Excellent communication skills.
• Ability to work unsupervised and make decisions.
• Organisation skills.
• Numeracy and Literacy skills.
• Excellent customer care skills.
• Good command of English both written & verbal
• Typing/Word Processing skills
  
  

Desirable criteria

• Ability to produce Reports
• Confident in all aspects of office practice
• Experience of producing graphs and statistics.
  
  

Knowledge

Essential Criteria

• In-depth and detailed knowledge and understanding of secretarial procedures, the structure, policies, plans, regulations, management and operational procedures of the Organisation.
• Advanced knowledge of word processing, spreadsheet and presentation packages.
• Ability to take minutes
  
  

Desirable criteria

• Comprehensive knowledge of Windows, Word, Excel, PowerPoint
• Knowledge of Organisation
  
  

OTHER RELEVANT REQUIREMENTS

Essential criteria

• Ability to work under pressure
• Ability to work as part of a team
• Ability to answer telephone bi-lingually
• Ability to maintain confidentiality
• A flexible approach towards the demands of the workplace.
  
  

Desirable criteria

• Welsh speaking.
  
  

PERSONAL QUALITIES

Essential Criteria

• Friendly, professional approach
• Confident manner
• Adaptable
• Self motivated and enthusiastic.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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