Senior Salesforce Platform Engineer

LSEG; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

The Salesforce CRM Engineer role at London Stock Exchange Group (LSEG) focuses on maintaining the Salesforce platform across Client Services, Onboarding, Sales, Marketing and Operations. You will ensure stability, security, user support, release management, and deliver enhancements for business growth.

Responsibilities include day-to-day Salesforce administration, access management, incident support, deployment coordination, and ongoing governance to meet compliance and performance standards.

Qualifications

• Proven experience as Salesforce Administrator or CRM Engineer.
• Strong understanding of Salesforce security, data model, and administration.
• Experience with Salesforce Flow, reports, dashboards, and automation tools.
• Experience supporting business-critical applications within a complex enterprise environment.
• Strong analytical and problem-solving capabilities.
• Excellent stakeholder management and communication skills.
• Experience working within Agile delivery environments.

Responsibilities

• Salesforce Administration: day-to-day administration, users, security, objects, fields, layouts, validation rules, flows, approvals.
• Application Support: Level 2/3 support, root cause analysis, SLA compliance.
• Release & Change Management: deployments, testing, documentation, post-release monitoring.
• Business Engagement & Delivery: gather requirements, translate to scalable Salesforce solutions, end-user guidance.

Skills

Salesforce Admin

Security & Data Model

Salesforce Flow

Reports & Dashboards

Agile delivery

Education

Degree in IT/CS

Salesforce Certified Administrator

Salesforce Advanced Administrator

Tools

JIRA

ServiceNow

CI/CD tools

Salesforce APIs

Job description

The Salesforce CRM Engineer role at London Stock Exchange Group (LSEG) focuses on maintaining the Salesforce platform across Client Services, Onboarding, Sales, Marketing and Operations. You will ensure stability, security, user support, release management, and deliver enhancements for business growth.

Responsibilities include day-to-day Salesforce administration, access management, incident support, deployment coordination, and ongoing governance to meet compliance and performance standards.