Senior Salesforce Delivery Leader | Global, Flexible Work

NTT DATA; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

NTT DATA UK is seeking a Senior Salesforce Delivery Manager to oversee the delivery of Salesforce programmes across global teams. You will report to the Head of Delivery and Governance, and drive business outcomes for clients with a client-centric, innovative approach.

You will lead multi-project delivery, shape solutions, mentor teams, manage stakeholders, and advance Salesforce capabilities while staying current with platform innovations and market best practices.

Qualifications

• Extensive delivery experience in the Salesforce ecosystem.
• 5+ years managing medium to large-scale Salesforce projects or programmes.
• Proven track record leading and managing global teams.
• Strong understanding of Salesforce platform capabilities, best practices and implementation strategies.
• Leadership to lead cross-functional teams and manage diverse stakeholders.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Familiarity with commercial models, Agile methodologies and project management principles.
• Salesforce certifications across the 360 are desirable.
• Ability to thrive in a fast-paced, dynamic environment with a proactive mindset.

Responsibilities

• Lead the successful delivery of complex Salesforce programmes, overseeing multiple projects and ensuring on-time, on-budget delivery.
• Provide leadership across delivery and presales engagements, shaping solutions and developing estimates.
• Build, coach, mentor and lead high-performing delivery teams across Salesforce workstreams.
• Act as a trusted advisor to clients, managing stakeholder relationships and guiding strategic decisions.
• Drive project planning, governance and roadmap development, mitigating risks while aligning with objectives.
• Lead Agile delivery teams to implement Salesforce solutions across multiple Clouds.
• Support the growth of the practice by interviewing candidates and helping recruit high-potential staff.
• Stay current with Salesforce innovations and continuously improve delivery approaches.

Skills

Salesforce

Delivery management

Leadership

Stakeholder management

Agile

Global teams

Tools

Salesforce Clouds

PMO tools

Job description

NTT DATA UK is seeking a Senior Salesforce Delivery Manager to oversee the delivery of Salesforce programmes across global teams. You will report to the Head of Delivery and Governance, and drive business outcomes for clients with a client-centric, innovative approach.

You will lead multi-project delivery, shape solutions, mentor teams, manage stakeholders, and advance Salesforce capabilities while staying current with platform innovations and market best practices.