Salesforce Technical Lead

NTT DATA Europe & Latam; Greater London; On-site; GBP 90,000 - 125,000; Full time

Job summary

NTT DATA Europe & Latam in London is seeking an experienced Salesforce Technical Lead to join our UKI practice. You will lead the design and delivery of scalable Salesforce solutions across the full lifecycle, engaging with architects, owners and DevOps teams in a public sector context.

You will mentor junior developers, drive engineering excellence and oversee estimation, planning and risk management in an Agile environment. NPPV3 clearance is required or is to be pursued as part of joining.

Qualifications

• 7+ years Salesforce platform experience with leading technical delivery on large enterprise programmes.
• Strong expertise in Service Cloud, Experience Cloud, Public Sector Solutions, Apex and LWC.
• Experience with data modelling, integration architecture and automation tools.

Responsibilities

• Lead the design and delivery of scalable, secure Salesforce solutions aligned to standards.
• Provide technical leadership across the development lifecycle and translate requirements into solutions.
• Contribute to estimation, delivery planning and risk management for successful outcomes.
• Champion high-quality engineering through code reviews, testing, security and maintainability.
• Collaborate with architects, product owners, testers and DevOps teams to deliver end-to-end solutions.
• Mentor junior developers and drive knowledge sharing across teams.
• Participate in Agile ceremonies and planning to support transparent delivery.

Skills

Salesforce platform

Technical leadership

Apex & LWC

Public sector delivery

Stakeholder management

Tools

Copado

Gearset

Git

MuleSoft

OmniStudio

Job description

As part of our continuous growth, we are seeking an experienced and hands-on Salesforce Technical Lead to join our UKI Salesforce practice in London, focusing on clients in the Public Sector Domain.

Salesforce Technical Lead, delivering complex, production-quality Salesforce solutions across the full development lifecycle, from discovery and design through build, test, deployment, and live support.

Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models.

A strong communicator and engineering leader, capable of engaging effectively with technical and non-technical stakeholders, translating business requirements into clear technical solutions, and providing accurate estimates, delivery forecasts, and clear status updates throughout the lifecycle.

Highly motivated with a proactive problem-solving mindset, able to identify issues early, drive resolution, and actively manage technical and delivery risks to protect quality, timelines, and outcomes. Demonstrates a strong personal commitment to engineering excellence, code quality, and continuous improvement.

Hands-on contributor with a proven track record of leading by example, supporting design elaboration, conducting peer reviews, mentoring junior developers, and driving consistent standards across teams and environments.

Note: NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance.

What you’ll be doing:

• Lead the design and delivery of scalable, secure Salesforce solutions, ensuring alignment with architectural standards and best practice.
• Provide technical leadership across the development lifecycle, translating complex requirements into effective solutions.
• Contribute to estimation, delivery planning and risk management, ensuring successful project outcomes.
• Champion high-quality engineering, driving code quality, testing, security and maintainability through peer reviews and best practices.
• Troubleshoot technical challenges, proactively identifying risks and implementing practical solutions.
• Collaborate with architects, product owners, testers and DevOps teams to deliver successful end-to-end solutions.
• Mentor and support junior developers, encouraging knowledge sharing and continuous learning.
• Actively contribute to Agile ceremonies, workshops and planning activities to support transparent and predictable delivery.

What experience you’ll bring:

• 7+ years' Salesforce platform experience, including leading technical delivery on large-scale enterprise programmes.
• Strong expertise in Salesforce technologies including Service Cloud, Experience Cloud, Public Sector Solutions, Apex, Lightning Web Components (LWC), integration architecture and data modelling.
• Experience with Data Cloud, MuleSoft, OmniStudio and Agentforce, alongside a strong understanding of automation, integration and master data management.
• Proven experience integrating Salesforce with ERP systems, data platforms and external applications, with exposure to cloud platforms such as AWS desirable.
• Strong knowledge of Salesforce development best practices, governor limits, CI/CD pipelines and DevOps tooling (e.g. Copado, Gearset and Git-based workflows).
• Understanding of public sector environments, including GDPR, FOIA, procurement processes and common transformation challenges.
• Ability to analyse, design and optimise business processes through technology-led solutions.
• Experience leading design workshops, presenting technical options and guiding clients in the adoption of emerging technologies.
• Strong stakeholder management, communication and presentation skills, with the ability to balance hands-on engineering and strategic technical leadership.
• Experience working across Agile, Scrum and Waterfall delivery methodologies.
• Salesforce AppExchange implementation experience and certifications such as Platform Developer II, OmniStudio Developer/Consultant or Application Architect are desirable.

Who we are:

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

what we’ll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.