Senior Salesforce Agentforce Lead — AI‑Driven Platform

Unihomes; Sheffield; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Great Place to Work

Living Wage employer

Job summary

UniHomes in the UK is hiring a Lead Salesforce Implementation Specialist to own Agentforce and drive the Sales Cloud AI transition. Based in Sheffield (office-based with hybrid options), you will design, build and govern Agentforce capabilities, shaping adoption across Sales and Service teams.

You will lead a small team, partner with the Salesforce Architect and AI Product Manager, and act as the senior face to stakeholders, ensuring our AI stack delivers measurable improvements for customers

Qualifications

• Proven hands-on experience designing, building and shipping Agentforce or comparable Salesforce AI capabilities.
• Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred.
• Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation).
• Comfortable owning a workstream end-to-end - design, build, governance, adoption and reporting.
• Excellent communication and stakeholder management; comfortable leading a workstream, growing a team, and influencing peers and senior leaders alike.
• Track record as a senior IC stepping into leadership, or prior experience leading a small technical team.

Responsibilities

• Own the Agentforce roadmap - what we build, in what order, and how it integrates with the rest of our Salesforce footprint and our AI stack.
• Lead the design and build of Agentforce agents (Sales, Service, lead generation, qualification, nurturing) using Agent Builder, Prompt Builder, Atlas Reasoning Engine and Data Cloud.
• Own agent governance: trust layer configuration, audit, evaluation and the policies that keep our agents safe to put in front of customers.
• Stand up agent observability so we know how agents are performing in production and can iterate quickly.
• Drive adoption across Sales and Service teams - training, change management and feedback loops.
• Build and lead a small Agentforce team as the function scales - setting direction, raising the bar on craft, and developing the people in it.
• Partner with the Salesforce Architect on the underlying platform footprint and with the AI Product Manager on cross-business opportunity discovery.
• Be the accountable owner of Agentforce inside UniHomes - the senior face to stakeholders, to leadership and to Salesforce themselves.

Skills

Salesforce AI capabilities

Salesforce administration

Agentforce Specialist

Apex, Flows, Lightning

Stakeholder management

Leadership / team building

Communication

Tools

Agent Builder

Prompt Builder

Atlas Reasoning Engine

Data Cloud

Job description

UniHomes in the UK is hiring a Lead Salesforce Implementation Specialist to own Agentforce and drive the Sales Cloud AI transition. Based in Sheffield (office-based with hybrid options), you will design, build and govern Agentforce capabilities, shaping adoption across Sales and Service teams.

You will lead a small team, partner with the Salesforce Architect and AI Product Manager, and act as the senior face to stakeholders, ensuring our AI stack delivers measurable improvements for customers