Senior Sales Professional

Ralph Lauren Corporation; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate and results-driven team player to join their dynamic sales team. This role offers the opportunity to work for an iconic lifestyle brand, where you will support sales efforts, engage with clients, and help foster an inclusive work environment. You will play a crucial role in maximizing sales and enhancing the client experience while developing your skills in a premium environment. This position promises exciting career opportunities and a competitive benefits package, making it a fantastic chance to grow your career.

Benefits

Competitive benefits package

Employee discounts

Inclusive work environment

Career development opportunities

Qualifications

• Experience in a premium/luxury environment with proven management abilities.
• Excellent organizational and communication skills with in-depth brand and product knowledge.

Responsibilities

• Support the sales team to ensure exceptional client experience and maximize sales.
• Assist managers in creating an inclusive work environment with a client-first culture.
• Be an expert in clienteling, digital tools, and cash management.

Skills

Sales Support

Client Engagement

Team Leadership

Organizational Skills

Communication Skills

Tools

Digital Tools

Store Systems

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding range of products, brands, and international markets. The company's brand portfolio includes Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the world's most recognized families of consumer brands.

At Ralph Lauren, we aim to unite and inspire our communities by amplifying voices and perspectives to foster a culture of belonging, inclusion, and fairness for all. We promote inclusion through Talent, Education & Communication, Employee Groups, and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

Business Client Development

• Support the sales team in the absence of managers to ensure an exceptional client experience that maximizes sales and commercial opportunities both in-store and through outreach
• Build and maintain a loyal client base of Very Important Customers (VICs), Super VICs, and top clients
• Communicate, engage, and energize the team to maximize performance using service metrics

Leadership & Engagement Support

• Assist managers in creating an inclusive work environment with a client-first culture
• Support the team in using service metrics to deliver sales and profit results in the absence of managers
• Help develop the team’s product knowledge and selling culture

Operations

• Be an expert in Ralph Lauren clienteling, digital tools, store systems, procedures, and cash management; interpret key business reports
• Uphold and coach brand standards and presentation
• Communicate product and client feedback to buyers and managers; coordinate marketing initiatives and pricing strategies

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organizational and communication skills with in-depth brand and product knowledge